AutoNation Hyundai Hilton Head

The rep I dealt with was courteous, professional and sought me out in the busy showroom to explain the work on my car as well as letting me know the work status and when the estimated completion time wa sought me out in the busy showroom to explain the work on my car as well as letting me know the work status and when the estimated completion time was. The car was taken into repair punctually at my appointed time and was completed per the reps estimate. Always a great experience at Hyundai Hardeeville. More

Service Department seems to be understaffed. When first contact appointments being scheduled way too far from call! When first contact appointments being scheduled way too far from call! More

Serenity was a great help. She kept us posted on the progress and the tire was repaired in less time than promised. She kept us posted on the progress and the tire was repaired in less time than promised. More

Brett was very helpful, kept me totally apprised of the service needs. His communication was excellent. service needs. His communication was excellent. More

Enjoyed an excellent service appointment from beginning to end! Serenity explained the services recommended, reviewed the costs, and followed through. to end! Serenity explained the services recommended, reviewed the costs, and followed through. More

First I had to wait approx. 3 wks.to get an appointment just to get my car looked at, then they tell me that I have to wait another 1 to 2 wks. for the work to be done. I waited 3 wks.to get an appointment just to get my car looked at, then they tell me that I have to wait another 1 to 2 wks. for the work to be done. I waited approx. 1 1/2 hrs. for them to look for the problem to order the part. There has to be a better way. More

good communication and fair treatment by sales and service. definitely recommend the dealership to others service. definitely recommend the dealership to others More

The service staff was just fine. I spoke with the service director and the staff. I waited for about an hour or so and they texted me to pick up the car. There was an issue with the I spoke with the service director and the staff. I waited for about an hour or so and they texted me to pick up the car. There was an issue with the apple car play and the service folks tried to help me but they did not understand the apple carplay and how it worked. So they got a salesman who helped fix my issue and I was satisfied. I had a decent experience with the staff. More

Customer service is excellent! I was greeted upon my arrival and had immediate courteous attention. The service manager greeted me immediately and her team at the service counter I was greeted upon my arrival and had immediate courteous attention. The service manager greeted me immediately and her team at the service counter was exceptional! Professional, efficient, knowledgeable. It's a 40 minutes drive time to this service department and well worth it! More

I thought it was great until I brought my car in for low pressure on. Front driver tire. They told me all tires were low, nothing wrong with tire. Two days later, front tire had 23 lbs of air. Went to Wal M pressure on. Front driver tire. They told me all tires were low, nothing wrong with tire. Two days later, front tire had 23 lbs of air. Went to Wal Mart for air and made appointment to bring car in on Friday. When I insisted that the tire was low, they took it apart. Sure enough there was a sharp object in tire, requiring me to get a new tire. That should of been done on Monday, especially when I told them we put air in tire, and we lost it. More