AutoNation Hyundai Hilton Head

The service dept staff seemed overloaded. Also, I was there for almost three hours for a simple oil change. (7:30 to 10:20 am) Everyone was courteous and professional, despite being (what I Also, I was there for almost three hours for a simple oil change. (7:30 to 10:20 am) Everyone was courteous and professional, despite being (what I am guessing) short staffed. More

Mickey was great when I actually got him on the phone My car was there 6 months just sitting and waiting on parts. After parts came in they said my battery was dead and need an alternator. No crap. Sit My car was there 6 months just sitting and waiting on parts. After parts came in they said my battery was dead and need an alternator. No crap. Sitting that long I’m sure it was dead More

Service was prompt and staff were courteous. Facility was clean with plenty of space between seating areas. My only negative was the long wait to get an appointment due to the lack of personnel Facility was clean with plenty of space between seating areas. My only negative was the long wait to get an appointment due to the lack of personnel More

This dealer ship is great. Always friendly. And clean. I have purchased 2 car's from them. Got a great deal every time. And of course I have them take care of my service. Like Always friendly. And clean. I have purchased 2 car's from them. Got a great deal every time. And of course I have them take care of my service. Like I said great place More

I was able to get an appointment easily and work was done quickly. Very friendly employees quickly. Very friendly employees More

The dealership was courteous, prompt and informative. The duration of the service was not prolonged, but timely. The duration of the service was not prolonged, but timely. More

The service department is great to work with and very knowledgeable on questions asked and a quick turn around knowledgeable on questions asked and a quick turn around More

Stock is low, service is low. Staff is not very friendly. Prices for service are extremely expensive. Staff is not very friendly. Prices for service are extremely expensive. More

No problem with dealership or the employees except, once again, it took over a month to get an appointment. My real problem is with Hyundai. I was told the compressor for my 2013 Sonata was an aftermarket p again, it took over a month to get an appointment. My real problem is with Hyundai. I was told the compressor for my 2013 Sonata was an aftermarket part and was no longer made. Instead, the compressor would have to be rebuilt for $2,800. No Thanks. Not happy! More

Overall I am always happy with the dealer, this time I noticed a few glitches, after I picked the car up, I noticed the car's service reminder was not reset, I also asked for windshield reminder sticker, noticed a few glitches, after I picked the car up, I noticed the car's service reminder was not reset, I also asked for windshield reminder sticker, but one of the service advisor told me>>they no longer have because the car's service reminder should be indicate to return for maintenance...sounds good, unfortunately neither was helpful, another observation, where are the cars on the showroom floor??. Beautiful building, but empty show room, the sales people should approach the waiting customers with the latest information's of the new models. I am sure people would love to see the new technology,updates. You can sell it if you don't show them. Overall always pleased More