AutoNation Hyundai Hilton Head

Bret at service desk was excellent. Understanding and thorough... I don't know what more today... thorough... I don't know what more today... More

VERY PLEASED AND FELT VERY COMFORTABLE WITH THE SALES REP, ANTHONY LUCAS. ANSWERED MOST OF MY CONCERNS. WAS NOT SO COMFORTABLE WITH THE FINANCE GUY, TYLER HOUSEL. WHEN I FINALLY SAT DOWN WITH HIM T REP, ANTHONY LUCAS. ANSWERED MOST OF MY CONCERNS. WAS NOT SO COMFORTABLE WITH THE FINANCE GUY, TYLER HOUSEL. WHEN I FINALLY SAT DOWN WITH HIM TO CLOSE THE DEAL, I FELT EXTREMELY RUSHED, IN PARTICULAR DISCUSSING AND UNDERSTANDING WARRENTY ISSUES. I HAD TO ASK AND STILL HAVE A FEW OTHER BASIC QUSTIONS ABOUT THE TRANSACTION THAT SHOULD HAVE BEEN AUTOMATICALLY GIVEN TO ME. WHEN I WOULD ASK A QUESTION, HE RESPONED TO ME LIKE I WAS AN IDIOT. I DON'T THINK I WANT TO DO BUSINESS WITH THIS GUY AGAIN IF I BUY FROM YOUR DEALERSHIP. ALSO, THE ENTIRE PROCESS BETWEEN SALES AND FINANCE TOOK WAY TO MUCH TIME. DONT KNOW WHY SINCE I WAS THE ONLY CUSTOMER THERE. WHILE I WAS THERE, I ALSO HAD THE CAR SERVICED AND AS USUAL, NO PROBLEMS WHATSOEVER AND THE PEOPLE WERE GREAT. More

Very professional and courteous, the maintenance staff members done a great job by giving me their recommendation for my vehicle and fixed everything in a timely manner. members done a great job by giving me their recommendation for my vehicle and fixed everything in a timely manner. More

Cost of maintenance is rather steep. Amenities in waiting room is getting slim. To long to wait for oil change. room is getting slim. To long to wait for oil change. More

This is my go to company since 2012 for my 2019 and 2012 Hyundai Tucson Hyundai Tucson More

I dropped the car off at 8:15 am on Weds Feb 2nd and picked it up at 5:30pm the same day. I Was disappointed that the car did not receive a car wash and no rain check was offered. I feel that is a and picked it up at 5:30pm the same day. I Was disappointed that the car did not receive a car wash and no rain check was offered. I feel that is a very shoddy, disappointing policy. Service advisor checked me in and did a fine job. She was not available when I returned and could not check me out. More

Cost more than originally quoted. Still not completely fixed. Was going to cost too much fixed. Was going to cost too much More

Problem fixed, but communication was difficult. Only one return call and that was after I called two times. return call and that was after I called two times. More

My service advisor Mickey was very nice and personally deserves five stars. AutoNation however is the worst company I've ever dealt with in the car business. Their Savannah location was unprofessional and deserves five stars. AutoNation however is the worst company I've ever dealt with in the car business. Their Savannah location was unprofessional and incompetent. To get my car back working it took 6 months and 41 days in the shop for something that should have been a one day fix. When I initially got my car back they made the repair and correctly resulting in additional damages and then incorrectly diagnosed those. The GM of the Savannah store is unresponsive and their corporate office does not respond to customers. I have a case that I followed up on no less than 20 times and have been waiting 90 days with no reply. As great as Mickey was, I would literally take my business anywhere but automation and I certainly would never buy another Hyundai. I am still waiting on a $1,800 rental car reimbursement. More

My service experience was and always has been very good. If I have an issue it's that it now takes about a month to schedule a service appointment. This has happened in the last year. I used to be able to c If I have an issue it's that it now takes about a month to schedule a service appointment. This has happened in the last year. I used to be able to call on a Monday and schedule an appointment for Thursday of the same week. No more. More