AutoNation Hyundai Hilton Head - Service Center

Automobile service can often be a nightmare. Long wait, numerous unexpected repairs, etc... Not the case. Service took exactly the time they said it would. They recommended a couple small service items numerous unexpected repairs, etc... Not the case. Service took exactly the time they said it would. They recommended a couple small service items we felt were necessary. Everyone we encountered was friendly and accommodating. I had expected warning lights to to disappear and was a little disappointed to learn an additional service appointment would be necessary for that. More

Dedication with professionalism and serving the customer with high quality outcomes . Brett has been our service rep great first impression with high quality outcomes . Brett has been our service rep great first impression More

Extremely professional, helpful and friendly. They made purchasing my new car very easy and fast. purchasing my new car very easy and fast. More

Bad service . No service. No communication on waiting. 30 days to get appointment for oil. days to get appointment for oil. More

They never said thank you or anything about the car. They didn’t reset maintenance tracker. Bad overall experience didn’t reset maintenance tracker. Bad overall experience More

Ran out of oil filters. Had to cancel service call. The purchase-6 months ago-went well. Overall was ok purchase-6 months ago-went well. Overall was ok More

Wonderful customer service. The waiting room is very comfortable and accommodating. After servicing my vehicle they even washed and cleaned. I will definitely use Hyundai for my future maintenance. comfortable and accommodating. After servicing my vehicle they even washed and cleaned. I will definitely use Hyundai for my future maintenance. More

Had a rat chew a wire on our brand new palisade connected to the radar. Cruise control stopped working. We have a full maintenance warranty. You could see the wire from the front bumper. Took two months to g to the radar. Cruise control stopped working. We have a full maintenance warranty. You could see the wire from the front bumper. Took two months to get an appointment. After two hours of making my wife wait after she showed up first thing in the morning, they said it was not covered by the warranty and would cost 500 dollars! I told her to come home and not pay. I took the front bumper off myself and spliced the wire in 45 minutes. It works like brand new now. This dealer does not care to take care of their customers and grossly inflates their maintenance charges. Either they are incompetent or just sinister in their motivations. More

I purchased my Elantra last year along with the service plan for oil changes. Upon appointment, the service department informed us that this program started after 30 months, that is not correct, but they plan for oil changes. Upon appointment, the service department informed us that this program started after 30 months, that is not correct, but they did handle this well. I was told to call finance department to clear up the matter. My purchase agreement shows all is in order. No one ever called me back, frustrating. More

Dealership service customer waiting area is clean and airy. Not stuck in a closet like some dealers. Service order written promptly, but service work took about 2 hrs., perhaps due to a safety recall i airy. Not stuck in a closet like some dealers. Service order written promptly, but service work took about 2 hrs., perhaps due to a safety recall item which had to be addressed. More