AutoNation Hyundai North Richland Hills - Service Center

AutoNation is great. So much better than Vandergriff. Will never go back to Vandergriff...they are dishonest. I trust AutoNation with all my Hynduai needs. So much better than Vandergriff. Will never go back to Vandergriff...they are dishonest. I trust AutoNation with all my Hynduai needs. More

Took my car to this dealership to have them inspect a previous axle boot repair done at this location. A different shop said they saw a possible problem. Jorge expedited the inspection within 20 minutes previous axle boot repair done at this location. A different shop said they saw a possible problem. Jorge expedited the inspection within 20 minutes and summoned me to the repair bay to show me that the boot was fine. it just had some surface debris that could be wiped off. Jorge also explained to me about my warranty being 12mos or 12,000 miles whichever comes last. I consider this to be white glove customer service. More

My issue is with the Hyundai company itself, not the service department. I bought my first ever Hyundai from Don Herring in Plano. Before I even got my license plates in the mail the car broke down on service department. I bought my first ever Hyundai from Don Herring in Plano. Before I even got my license plates in the mail the car broke down on the highway. I learned that there was a hole in the engine block. I also learned that Hyundai was aware of known engine issues and even extended their warranty because of it. I was still within the warranty, but they denied the coverage because of the lack of maintenance records and a NORMAL amount of engine slug for a vehicle with 130K miles. That was their excuse, engine slug and lack of maintenance records. They know their product had issues but they don't want to be accountable for it. Poor quality and a poor company, they didn't even cover the cost of having to get my vehicle looked at by their company, which they requested because they wouldn't let me use the mechanic I had the car at originally. So I have to cover the cost of their poor quality engine and the cost to have my vehicle inspected by their technician because mine that was telling me the same thing wasn't good enough. The service technician that was working on my vehicle, Michael was very helpful and straight forward with me. More

Went for the usual LOF and tire rotation. The staff was friendly, and Michael was very informative. The staff was friendly, and Michael was very informative. More

Just wanted to share that I had a great experience at the dealership! The staff was friendly, professional, and made the process smooth from start to finish. I felt heard, respected, and never pressured. Hig dealership! The staff was friendly, professional, and made the process smooth from start to finish. I felt heard, respected, and never pressured. Highly recommend them if you’re looking for a place that truly values its customers. More

Went in for ac service, got a loaner while repairs were made. The online appointment was pianless, the staff was welcomming and attentive, great place, will do bussiness again. made. The online appointment was pianless, the staff was welcomming and attentive, great place, will do bussiness again. More

Customer Service was very polite And get the job done Fast and got the job done Fast and got the job done More

I love AutoNation Hyundai the service department is top notch. The reason I get my Hyundai serviced at the dealership is because of the way I am treated when I go in, top notch professional, friendly, know notch. The reason I get my Hyundai serviced at the dealership is because of the way I am treated when I go in, top notch professional, friendly, knowledgeable and treat me as a valued customer. Mike Winck is the best and the guy I go to for everything I need for my Hyundai Santa Fe Xl. More

The service advisor kept me in the loop and shared pictures of my vehicle in service. My questions were answered in a timely manner AND the vehicle was ready the same day. Could not ask for a better pictures of my vehicle in service. My questions were answered in a timely manner AND the vehicle was ready the same day. Could not ask for a better experience! More

Excellent Service Great customer interaction provided me with information on my vehicle. Did an outstanding job, including washing my car.! Michael was very informative, very pleased with information on my vehicle. Did an outstanding job, including washing my car.! Michael was very informative, very pleased More