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AutoNation Hyundai North Richland Hills - Service Center

North Richland Hills, TX

4.5
331 Reviews

331 Reviews of AutoNation Hyundai North Richland Hills - Service Center

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May 26, 2022

They had my car in service for 7 weeks and did not even try to get to it. After being told on week 5 that I only had two ahead of me there was no sign of getting anything done so I had to get it towed away More

by rob maruca
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Zach
May 27, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi Rob, we are deeply disappointed by your experience at AutoNation Hyundai North Richland Hills. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 953-6549 to discuss what we can do to help.

May 27, 2022 -

rob maruca responded

I like how you think I should call you. It's obvious this lack of service is flowing from the top down. If you want to help then mail me my key that was locked up in somebody's toolbox and then Zach made it sound like it was my fault for not giving them a previous heads up a day or two before to collect my car. I guess if it was locked up in a toolbox there was not chance it would be worked on that day either.

May 26, 2022

Michael Winck in service was very nice and professional. He always takes care of our sonata. I just toss him the keys and he takes care of the rest. He is very honest and trustworthy More

by iris.mango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winck
May 27, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2022

Service tech arranged for recall repair to be done while I wait instead of the next day. Considered my time. More

by Kaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hispanic gentleman
May 27, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 23, 2022

Great service and courtesy. Zach was great to deal with. I will be using them again in the future. More

by david
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach
May 25, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi David. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

May 23, 2022

The service center made me pick a package deal which I didn't really want, just needed an oil change and an inspection so I was out more money than I needed to spend. The service on the vehicle was ok. More

by Loweryfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 25, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 953-6549. We hope to hear from you.

May 21, 2022

Mike was very friendly and professional. In and out within an hour. Thank you for washing my car. More

by Margaret
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike
May 23, 2022 -

AutoNation Hyundai North Richland Hills responded

Hello Margaret, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 21, 2022

Very attentive to details. Delivered the Service in timely manner. Very professional Always a good experience More

by Eddy lawrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Mobley
May 22, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi Eddy, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

May 19, 2022

Appointment was great. Service was on time and staff very attentive and helpful. i will be back. More

by swrichardsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jorge
May 21, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 19, 2022

We have purchased two vehicles from AutoNation Hyundai and had a great experience both times. In Addition, the service department is the best overall that I have ever had my vehicles serviced at! More

by Cowtown1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Mobley
May 21, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 19, 2022

Autonation Hyundai always goes above and beyond with my car service. Mike, the service advisor, always make sure that I am well taken care of. More

by Michaelalmanza000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Frank
May 21, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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