AutoNation Hyundai North Richland Hills - Service Center

Zach was great, and made sure I had all the options when it came to the service of my vehicle. I will be defiantly be back in the future. it came to the service of my vehicle. I will be defiantly be back in the future. More

I was so pleased with Mike in the service department. He explained everything very well and kept me informed. The engine went out while they were doing regular maintenance and Hyundai replaced my engine an explained everything very well and kept me informed. The engine went out while they were doing regular maintenance and Hyundai replaced my engine and Mike got me a rental car. I am impressed!! More

What happened Allen Samuels wonderful dealership has gone the way of AutoNation It sucks. Pulled into service area not a single advisor available or even presen Allen Samuels wonderful dealership has gone the way of AutoNation It sucks. Pulled into service area not a single advisor available or even present Waited almost 10 minutes to no avail Have always heard Autonation horror stories guess they are true. Got Bravo Sierra call from someone there. Short on advisors. xxx. Why?? Lousy organization perhaps? Allen always had 3-4 ready/ waiting. Time to move on to Frank Kent or other. More

2014 Santa Fe Electrical issue alte, and blaming on customer I had horrible experience with Electrical Diagnose on my 2014 Santa Fe. First time the car went to service back in June. 25th, 2015, and again in some I had horrible experience with Electrical Diagnose on my 2014 Santa Fe. First time the car went to service back in June. 25th, 2015, and again in sometime in July 7th, 2015 at different service center but same field tech certified was used for analyze the problem for this Service center adviser said someone connected jumper incorrectly (reversed Red vs black wire) when someone tried to jump start this car. That's incorrect conclusion because if reversed wire were connected wrong then A) some of the jump starter have relay build in to it and will tell you if it is incorrect, and B) If jump starter doesn't have it then car now these days have relay fuse build into it so that should have blown to protect the power circuit. They have just tried to replace the battery.. and try out swapping few fuses and check some wires. After i took the car to independence Electrical and Mechanical Expert(whom is expert in Luxury cars, and any other brand as well. My Independence isolated the problem on the Alternator issue.. over producing current about 4amp (it should be (12v-14v), its producing nearly over 17.5V+ which caused cluster, radio, AC, and any other electronic power module to fry it up. He said, "Your Service center lied to you about this, it seems they didn't know what they were doing or didn't isolate the issue correctly on the first place and this should be covered under warranty". The alternator one of wire was disconnected and car started up fine to isolate. I originally purchased this Hyundai because of their warranty they stand behind they claim for 5years to 10 years. People be smart about what your service center tell you to void or deny your warranty. Myself is professional Electrical Engineer so i am fighting them out or will take them to legal matter if resolution not taken cared by Hyundai customer service case. More

Awesome experience Had to have Battery replaced. My Service Advisor ( Jason Kittle ) also found a recall and 2 nails in my brand new tires. He had them repaired on the Had to have Battery replaced. My Service Advisor ( Jason Kittle ) also found a recall and 2 nails in my brand new tires. He had them repaired on the spot. Awesome experience!!! Great job Jason More