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Peacock Hyundai Savannah - Service Center

Savannah, GA

4.4
421 Reviews

421 Reviews of Peacock Hyundai Savannah - Service Center

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May 07, 2023

If no service is what your looking for then this is the place. You can't get ahold of them. The wait time for service is months. We had our ioniq 5 worked on and it came back to us filthy. Covered in grea More

by DAVID_MANNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
did not give names
May 10, 2023 -

AutoNation Hyundai Savannah responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (912) 999-4977 to discuss what we can do to help.

May 12, 2023 -

DAVID_MANNS responded

I would really appreciate that. I want to keep the business here in Savannah and I am working with Hyudai on the new plant set up with the state of Georgia. I want to be able to tell everyone to buy the Ioniq 5 (which we love) and the new 6, but they need to be able to be supported locally. We have also been considering a small fleet of them for our business. I can be reached any time. Dave Manns VP Customer Support, Port City Logistics 912-666-7727

May 04, 2023

Ryan was exceptionally helpful with my issue. The service team did a great job. I received my vehicle back within 2 days. More

by gmiles12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Eatmon
May 08, 2023 -

AutoNation Hyundai Savannah responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Savannah. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

I was traveling and my Hyundai Santa Fe left me stranded about 6 hours from home. The closest dealership was in Savannah, so I got the vehicle towed in knowing it had an alternator issue. They informed me o More

by Mike H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice, Morgan
May 08, 2023 -

AutoNation Hyundai Savannah responded

Hi Mike, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 08, 2023 -

AutoNation Hyundai Savannah responded

Hi Mike, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 02, 2023

Morgan did an outstanding job in getting my vehicle serviced and back to me in a timely manner due to an unforeseen appointment that I could not miss. Good job Morgan! More

by Armydad316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
May 05, 2023 -

AutoNation Hyundai Savannah responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 29, 2023

I made the biggest mistake in my life when I when from a Honda to a Hyundai because when it were a recall on my 2009 Honda accord the Honda dealership give a rental to get to & from work.Hyundai didn't bu More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Smith& Alice& Corporate office
May 03, 2023 -

AutoNation Hyundai Savannah responded

Hi Pam, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (912) 999-4977. We hope to hear from you.

May 03, 2023 -

Pam responded

Also i never had a recall and had to pay for shop supplies that i shouldn't had to pay for when it on the manufacturer side i also ask not to replace my belt because the alternate were just replace and i told the service manger that the belt didn't need to be replace and i got charge for that . Bad enough at theend of that 543.20 to 350.00 for 7days rental u guys really put me in a stressful situation. So yes u think about how u can make it up to me.

April 29, 2023

Even though they are going through a renovation the facility was clean, and the staff was very friendly and helpful. More

by sinita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Valdera
May 03, 2023 -

AutoNation Hyundai Savannah responded

Hi Sinita, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 28, 2023

The dealership is nice, very clean and the staff is very helpful always have awesome service More

by HannahT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
May 01, 2023 -

AutoNation Hyundai Savannah responded

Hello Hannah, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 28, 2023

They are very professional, efficient and friendly. My oil change and tire rotation were completed in a very reasonable amount of time. More

by mapeyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Smith
May 03, 2023 -

AutoNation Hyundai Savannah responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2023

My service was performed in the most professional manner. I even received photos of the recommended replacements to better understand why it was recommended. More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 20, 2023 -

AutoNation Hyundai Savannah responded

Hi Theresa, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 18, 2023

Took my vehicle in for an oil change and tire rotation. The service department was understaffed but said there would be a wait and yes there was a wait. Everyone was so nice and helpful and made the time g More

by donijodix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Apr 26, 2023 -

AutoNation Hyundai Savannah responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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