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Peacock Hyundai Savannah - Service Center

Savannah, GA

4.4
425 Reviews

425 Reviews of Peacock Hyundai Savannah - Service Center

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December 21, 2022

The Sales Department is AWESOME, Angelo Bunch is a good salesman. I have had my Palisade for One year. I am totally happy with my car. I have had two oil changes and each time I would have an appointment a More

by 278fish
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan, Angelo Bunch
Dec 22, 2022 -

AutoNation Hyundai Savannah responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (912) 999-4977 -- we hope to hear from you soon. Take care!

December 21, 2022

I have serviced my vehicle at this establishment for 5 years. After multiple email contacts online, I booked my car in for a standard service. I specifically stated I would wait for the car. On ar More

by ingbarc1
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Dec 23, 2022 -

AutoNation Hyundai Savannah responded

Hi, we are deeply disappointed by your experience at AutoNation Hyundai Savannah. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (912) 999-4977. We hope to hear from you.

December 20, 2022

I had a 10:30 service appointment left to go back to work due to an event that we were having. I was told that the car should be ready in 2.5 hrs, which was perfect. My co-worker dropped me off at 1:15 and I More

by Tjonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Dec 22, 2022 -

AutoNation Hyundai Savannah responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (912) 999-4977 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 14, 2022

Negative experience. No call backs or updates since the car was in their possession since September. We picked up car on Dec 8 with more issues. There was no oil in engin More

by tomikarob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Good luck trying to find someone other than Melissa.
Dec 17, 2022 -

AutoNation Hyundai Savannah responded

Hi Tomikarob, we care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (912) 999-4977 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Dec 17, 2022 -

tomikarob responded

To the robot response. That is not the number to the GM. He has my number and he has no interest in improving my experience. The ONLY way to improve my experience is to #1 resolve the leak under my car. There was NO leak when I dropped the vehicle off in September. #2 Clear the engine light fault. If the "certified" technicians repaired the engine then there should be no illuminated engine light. #3 Explain why there was no engine oil in the car. Everyone knows lack of proper engine oil can cause serious engine damage! #4 Explain why the engine splash shield was improperly installed, missing bolt and hanging from under vehicle.

December 14, 2022

I had a 9:30 appointment December 9, for an oil change and an air & fuel filter change. I waited 4 hours for them to complete my car. Since their name has changed to AutoNation Hyundai Savannah their serv More

by qyoungw
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Eatmon
Dec 19, 2022 -

AutoNation Hyundai Savannah responded

Hi Qyoungw, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (912) 999-4977 to discuss what we can do to help.

December 12, 2022

It was a great first experience with AutoNation Hyundai Savannah. The customer service was great and welcoming and the period for waiting was quick compared to other dealership services. More

by hakennydouglas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Dec 15, 2022 -

AutoNation Hyundai Savannah responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

December 09, 2022

Not a great experience. First they are in the process of a move and the service center check-in area is small, tight and confused. Staffers were zipping in and out, and (e More

by TheyCameToBoston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya, Michelle
Dec 13, 2022 -

AutoNation Hyundai Savannah responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (912) 999-4977 to discuss what we can do to help.

December 06, 2022

My experience with this company since the day I purchase my car has been Excellent. I have always been greeted with a smile and a welcoming conversation. Yes I would refer this company to anyone who asks. More

by aynotharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice cliff
Dec 09, 2022 -

AutoNation Hyundai Savannah responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2022

I’ve been with Hyundai Savannah for about 4 years and they have been incredibly helpful and informative! Also, the customer service is always top notch! More

by arnessiac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Eatmon
Dec 09, 2022 -

AutoNation Hyundai Savannah responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

December 05, 2022

over 2 hours for a oil change. ..One mechanic and one service writer not enough on a Saturday morning...If management has money to tear down the old dealership buildings and put up More

by cassiday6
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Didnt get their names,service on 12/3/22
Dec 07, 2022 -

AutoNation Hyundai Savannah responded

Hi, we regret to hear that you are displeased with your recent experience with us. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (912) 999-4977 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

Dec 07, 2022 -

cassiday6 responded

The way you resolve the issue at a minimum is to have TWO mechanics on duty and add one "runner" to assist the service write up representative on Saturdays. This is a easy fix if the GM wants to fix it.I don't need to call just read my review and response.

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