Peacock Hyundai Savannah - Service Center

Purchased my vehicle at a dealership in the Atlanta area. Relocated to the area. I was unhappy to find out there was only one Hyundai dealer within 100 miles. It took me 2 months to get an appt. for service. Relocated to the area. I was unhappy to find out there was only one Hyundai dealer within 100 miles. It took me 2 months to get an appt. for service. Dropped off my car in the morning and picked it up the following day only to find out they did not hear the noise my car was making and installed an air conditioner part that was unnecessary (which I found out on my 2nd visit to service). Very disappointed with my 1st service visit. Scheduled a 2nd service visit two months later. Dropped off my car having scheduled an early morning appt with the same issues that weren't resolved during my first service visit. I was told my car would be finished the same day. I stayed close by so I could pick it up and spent the entire day in Savannah. I called service at 4:30pm to find out they haven't been able to start working on it. I never received a call providing any updates. I drove back home to come back the following day. This was my 2nd missed day of work. I tried to get an update over the phone, however that didn't happen. I went to the sales dept and spoke with Paul and asked if I could speak to the service mgr. Paul was very helpful. Long story short, the service director was able to help and explain what the problems were and was very knowledgeable. My car was finished around lunch with a successful oil change and tire rotation. The dealer did not have a shuttle service to take me back to return the car. The service mgr. offered to follow me over to drop off the rental. She went above and beyond to help and provided excellent customer service. I'm glad she was available that morning. More

Could not follow thru with my oil change in reasonable time and had to reschedule. Unacceptable when I had an appointment time and had to reschedule. Unacceptable when I had an appointment More

As much as I love my Hyundai, I will NEVER buy another vehicle from what is now "Auto Nation." We were very pleased with Peacock Hyundai, but since it has become Auto Nation, the service has declined. A vehicle from what is now "Auto Nation." We were very pleased with Peacock Hyundai, but since it has become Auto Nation, the service has declined. After being towed to Auto Nation, my car sat in the same spot for ten days and was not even assessed by a technician. When you call, you can't speak to someone local; it is a national call center. Stay local!!!! Do not buy from or take your vehicle to Auto Nation. The employees are pleasant, but the dealership has horrible Service. More

Service was prompt/efficient. Staff answered all my questions/concerns. Staff was very courteous and professional Staff answered all my questions/concerns. Staff was very courteous and professional More

The service department and crew were prompt, courteous and professional! My vehicle 🚗 was ready when promised. and professional! My vehicle 🚗 was ready when promised. More

I really appreciated the courteous people in the service department. I arrived 20 min. early, and was met cheerfully. They took my Santa Fe right in and did the service. I was back on the road in one hour. department. I arrived 20 min. early, and was met cheerfully. They took my Santa Fe right in and did the service. I was back on the road in one hour. Way to go,AutoNation Hyundai! More

The service has went down at this location once Auto Nation took over. Give it back to Hyundai. I know the building is being remodeled but it may be a lack of technitions as well. but even in the old lo Nation took over. Give it back to Hyundai. I know the building is being remodeled but it may be a lack of technitions as well. but even in the old location once Auto Nation took over service went down. It shouldn't take months to get a basic oil change and tire rotation. More

Always get good service and happy with reasonable waiting time. Never had any problem with this dealer. time. Never had any problem with this dealer. More

My service advisor was knowledgeable and helpful. Very courteous and kind. Would go back again. Very courteous and kind. Would go back again. More

Alice was exceptional! ! I came on the wrong date and she fit me in regardless. They could have easily sent me away but, didn't. I drove from out of state and they accomodat ! I came on the wrong date and she fit me in regardless. They could have easily sent me away but, didn't. I drove from out of state and they accomodated me without making me return at another time. Its hard to find good customer service these days and I got 100% customer satisfaction from there team. From the beginning they were professional in there emails, texts and calls in reference to my recall and going above and beyond to adding in my oil change for convenience. I will continue to do business with them and they deserve acknowledgment for there A+ team. Proud to be a Hyundai owner and have a dealership that actually cares for its customers. Well done!! More