Peacock Hyundai Savannah - Service Center
Savannah, GA
421 Reviews of Peacock Hyundai Savannah - Service Center
I had a appointment at 10am, my car didn't get worked on until 1pm. It took 4 hours for me to just get a oil change done, this was the second time this had happened to me. No one called to give me no update until 1pm. It took 4 hours for me to just get a oil change done, this was the second time this had happened to me. No one called to give me no update on my vehicle I had to call them. When I called they told me that my car was getting pulled in to get service started. Didn't hear from them after that call until about a hour later. More
Service was booked till mid August. They said drop it off and we will get it done. 2021 Elantra Limited and 2022 Palisade. Had them done in one day. Great job. That’s Service. Darrell They said drop it off and we will get it done. 2021 Elantra Limited and 2022 Palisade. Had them done in one day. Great job. That’s Service. Darrell Tackett More
The service was great. The staff was friendly and attentive. My car had an oil change, tire rotation and a recall issue fixed in a timely fashion. The staff was friendly and attentive. My car had an oil change, tire rotation and a recall issue fixed in a timely fashion. More
The service area is understaffed. My car was in the shop for over a month before they could even diagnose the problem. The car had difficulty accelerating and would not go over 62 mp My car was in the shop for over a month before they could even diagnose the problem. The car had difficulty accelerating and would not go over 62 mph. When I drove it in, they said I might need a new engine, but it would take at least 2 months. They would not provide a loaner, so I had to rent a car a month. Turns out the problem was excessive carbon buildup in the engine which had less than 60,000 miles on it. I was told that the design of the 2016 Sonata engine leads to excessive carbon buildup, yet the Hyundai warranty did not cover the work. i was out over $3000 for the service and the rental, A very frustrating experience More
Reps that I encountered were professional and friendly. I was given a realistic time frame that work was to be completed. Customer lounge was clean and comfortable. I was given a realistic time frame that work was to be completed. Customer lounge was clean and comfortable. More
We always have the service done on our Hyundai at this dealership. Everyone is really helpful and they work as hard as they can to get your car done on time. We have also bought 3 cars from this dealer an dealership. Everyone is really helpful and they work as hard as they can to get your car done on time. We have also bought 3 cars from this dealer and their salespeople are great too. More