Back

AutoNation Hyundai Tempe - Service Center

Tempe, AZ

4.5
887 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
View All Hours

887 Reviews of AutoNation Hyundai Tempe - Service Center

Sort by
December 23, 2021

Service was as quoted for my 2003 Hyundai Elantra. Since the power steering was being replaced and a parts order delay, the service center gave me a rental car to use while the repairs were being completed. More

by rhogan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mazer
December 16, 2021

Service advisor was twenty minutes late for my scheduled appointment. He tried to upsell me on an $1800 service I didn't need yet. I waited two and a half hours (as promised) before my advisor went to lunch More

by kstreet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Mazer, Jerry
Dec 17, 2021 -

AutoNation Hyundai Tempe responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Hyundai Tempe take our reviews very seriously. If you need more help, our team is available to talk -- safe travels!

December 16, 2021

Service department goes above and beyond for their customers. They are professional and extremely dedicated to giving you the best service they can More

by Marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick and Jay
December 16, 2021

My service technician, Jerry, was very accommodating. They have long wait times right now, due to the pandemic, but he made sure I had a car for my wait and my car was in great condition when I picked i More

by NG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
December 14, 2021

Bought my Hyundai here in 2006. Have only been served here and she is still purring like a kitten. Service people are both friendly and knowledgeable about my car. Wouldn't think of going anywhere else. More

by Dorothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick
Dec 15, 2021 -

AutoNation Hyundai Tempe responded

Hi Dorothy, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Dec 15, 2021 -

Dorothy responded

Thanks again for your great service and response.

December 13, 2021

Very good service from the service department really love my advisor. Very thorough and great customer care More

by timjoey365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Thaler
Dec 14, 2021 -

AutoNation Hyundai Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 13, 2021

Awful service. My handicapped, senior parents waited almost 3 hours for a simple oil change. They were never called over intercom either. They CALLED me right after parents went to counter for update. H More

by Pia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure, manager too
Dec 14, 2021 -

AutoNation Hyundai Tempe responded

Hi Pia, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 11, 2021

I went in to the Hyundai dealership where I always get work done on my 2018 Sonata for a simple oil change and to ask about some other concerns with the vehicle. My service advisor Joe seemed nice enough More

by Morzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Mazer
Dec 13, 2021 -

AutoNation Hyundai Tempe responded

Hi, we are deeply disappointed by your experience at AutoNation Hyundai Tempe. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (480) 505-4247 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

More
December 10, 2021

Eric was my service consultant and he did a good job of Eric was my service consultant and he did a good job of explaining the service that was done as well as the recall I needed. More

by clipper661
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 13, 2021 -

AutoNation Hyundai Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 02, 2021

Service was performed on time. All work requested was attended to, with reliable service. Vey pleased. More

by darroldg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry
Dec 06, 2021 -

AutoNation Hyundai Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

...
55
...