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Autonation Hyundai Valencia - Service Center

Santa Clarita, CA

4.1
145 Reviews

145 Reviews of Autonation Hyundai Valencia - Service Center

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February 09, 2023

This was my first time taking my car to Ian for service since the dealership became AutoNation instead of Parkway. I think the switch over happened just a few days before, but everything went smoothly in m More

by ironjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Archer
September 10, 2020

been using parkway service for years. All ways straight to the point. And reasonably priced. Not this time..had to pay for a rental car because the couldn't get vehicle finished in time. The next day paid More

by marcuscetani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
rather not imbarass
Nov 16, 2020 -

AutoNation Hyundai Valencia responded

Thank you for your review and we apologize that your recent service visit did not live up to standard. Your feedback is being reviewed by our service team to see how we could have done better. We appreciate your honesty and thank you again.

March 11, 2018

Very Satisfied Customer Customer service writer Remy and Parkway Hyundai are awesome! They totally took care of me in a crises, turning a stressful situation into something More

by Very Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Remy
Mar 29, 2018 -

AutoNation Hyundai Valencia responded

Awesome compliments, we're really grateful to have them on our team. Thanks so much for taking the time to share this with us, we really appreciate your kind words. Have a great rest of your day and never hesitate to stop on by if you need help with anything in the future.

October 26, 2015

Service Paradise I have taken my 2013 Sonata Hybrid to several dealers over the years, but Parkway Hyundai and their Service Advisor Ramy Gad is by far the best The ex More

by Mike W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramy Gad
May 29, 2015

only take my car here I bought a 2006 sonata right off the show room floor..i have been back several times, be it warranty work or a simple oil change..and i dont live so c More

by mustlovedogs1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramy, Marianne
March 31, 2015

Outstanding Place Great Customer Service Nice and easy to talk to staff. Marianne was great and answer my question Love her cookies :-) Thank you Marianne and Ramy. More

by sdotbrown83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marianne
March 26, 2015

Outstanding Brought in my car in for service. I had the most amazing experience. My service Advisor Ramy was professional and knowledgeable. At the time of check More

by Danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Truus and Ramy
March 04, 2015

Proven over time We've purchased four vehicles from Parkway dealerships, including our 2009 and 2015 Sonatas. Everything and everyone from the GM on down has been cons More

by lboxer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramy, Marianne
March 03, 2015

Quick, Easy Service Only routine service and a recall for our 2013 Sonata so far. Service department has always been able to get us in at a convenient time, and have been More

by Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marianne, Ramy
February 28, 2015

Fast and efficient Brought my daughter's Hyundai in for a needed oil change. Not a big deal for a dealership, but I appreciated the customer service I received from the More

by G Stephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
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