AutoNation Nissan Chandler - Service Center

Jennifer Lane rated 10. 100% customer service. Her knowledge is outstanding!. She made experience with this service visit outstanding. 100% customer service. Her knowledge is outstanding!. She made experience with this service visit outstanding. More

Julio has been my service manager for 16 + years. he always tells me if there is a problem. he always tells me if there is a problem. More

Do not feel my concerns were addressed. Backup camera has gone out four times and they said I have to bring it in when it’s not working. I feel this can be diagnosed even when it’s workin Backup camera has gone out four times and they said I have to bring it in when it’s not working. I feel this can be diagnosed even when it’s working. Had problems with getting the shuttle. Didn’t fix windshield wiper. More

On time courteous service. They do keep track of my service history and follow up notes for my next visit. They do keep track of my service history and follow up notes for my next visit. More

My wait time is always under 2 hrs. Everything is always explained thoroughly. Thank you! Everything is always explained thoroughly. Thank you! More

The service representative was very nice and knowledgeable. I had my problem solved and repaired quickly. knowledgeable. I had my problem solved and repaired quickly. More

We spent $280 on an oil change and they didn’t even send the car thru their own car wash. That’s not service. the car thru their own car wash. That’s not service. More

Carol was helpful and listened to my requests. Service was great and will return in the future. Service was great and will return in the future. More

Sales staff, upper management, and service department manager are nice and friendly. So far, I've had my new Frontier in to have some Nissan accessories installed, and for them to add a rear sliding wind manager are nice and friendly. So far, I've had my new Frontier in to have some Nissan accessories installed, and for them to add a rear sliding window that was missing from my truck that, according to the online brochure at the time of purchase, was supposed to be installed as part of the SV trim package. They had my truck for two days to add the accessories, which should have only taken about 6 hours, and was in first for a day, then for a week to replace the window. In fairness, there was more to it besides just swapping windows. They either offered me, or gave me a loaner to drive both times. Of the three times my truck was there, they washed my truck once after they finished the work. Not sure if they are supposed to do it after every service or not. Check your bill before paying it because they tried to charge me a 'shop disposal fee' on my bill to 'install' parts. I can understand the fee for oil changes and tire purchases, but even then, write it off as part of doing business. More

Jonathan was extremely friendly throughout this experience. The cost for my repair was however $140.00 more than I was quoted and they did Not wash my vehicle as usual. I had to call multiple time experience. The cost for my repair was however $140.00 more than I was quoted and they did Not wash my vehicle as usual. I had to call multiple times to see if my car was ready. I brought my car in 1PM on Wednesday to replace a sensor and do a break flush. I did not car my car returned until 6 pm on Friday. Had to call multiple times to see if it was ready. More