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AutoNation Nissan Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.5
605 Reviews
AutoNation Nissan Memphis is your go-to destination for all things Nissan in the Memphis area, and is one of the largest Nissan dealerships in western Tennessee. Located on the east side of town, our dealership can be found just off of Bill Morris Pkwy, south of the Windyke Country Club. From the latest new Nissan vehicles for sale, to our extensive used inventory, AutoNation Nissan Memphis has it all. Visit our website to learn more, and schedule a test drive today.
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4140 Hacks Cross Road

Memphis, TN

38125

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Showing 605 reviews

February 16, 2023

My experience was terrible this time. I received a misdiagnosis on the issue I was having with my car and charged for it. I'm seriously considering not returning to that location. More

by ewoods52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto Morales
Report | Print
Feb 19, 2023 -

AutoNation Nissan Memphis responded

Hi Ewoods52, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit with us. There are several other area dealerships that may be able to fit your needs in the future. Have a good day!

Feb 20, 2023 -

AutoNation Nissan Memphis responded

Hi, we are deeply disappointed by your experience at AutoNation Nissan Memphis. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1318. We hope to hear from you.

February 14, 2023

I have taken my Nissan to a few other dealerships and this one by fair does not compare to those. The one on Orange Bloosm Trail in Orlando FL was the best in everything. Customer care customer service More

by Don't Worry About It
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rather Not
Report | Print
Feb 17, 2023 -

AutoNation Nissan Memphis responded

Don'T Worry About It, it's upsetting to hear that your experience was anything but stellar at our dealership being that we pride ourselves on making sure that we meet the needs of every customer on a daily basis. Have a great day!

February 13, 2023

Great customer service, detailing needs help on new cars left psa glue on windshield. I also follow a form in the glove box from Nissan that was authorization to return vechicles to plant (RTP’s) So I have More

by MAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinton Mackey
Report | Print
Feb 16, 2023 -

AutoNation Nissan Memphis responded

Thank you for taking the time to let us know how we did. We will reach out to you so that we can answer your questions. We hope you have a great day!

February 09, 2023

I thought I was going to be without my car for several days and the problem was solved within just a few hours. More

by mlhrn8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Report | Print
Feb 11, 2023 -

AutoNation Nissan Memphis responded

Hi Mlhrn8! We're so happy we were able to help you out!

Feb 12, 2023 -

AutoNation Nissan Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Feb 14, 2023 -

mlhrn8 responded

I did get my car back very quickly, a recall problem was fixed and the engine light turned off hiwever two days later the engine light came back on so the problem was not fixed. It is the fuel temperature gauge. I will now have to bring my car in again and a diagnostic will have to be performed. Also all the wires under the drivers side steering wheel are hanging out as they were not secured after the car was worked on.

February 06, 2023

The service was great. The only thing I can see needing improving is the wait time. More

by LaWanna O’Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edrick I think
Report | Print
Feb 08, 2023 -

AutoNation Nissan Memphis responded

Hi Lawanna O’neal, we are very happy to have provided you with great service. We will continue to strive to do better on your next visit.

Feb 09, 2023 -

AutoNation Nissan Memphis responded

Hello Lawanna, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

February 03, 2023

I liked the way customer service was so quick and they keep me informed on the status of my vehicle. Every one was so nice and polite. I will let them service my car again. More

by Tammy D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
7723 Sherrelle Tarver
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Feb 03, 2023 -

Tammy D responded

Thank You so your fast service

Feb 08, 2023 -

AutoNation Nissan Memphis responded

Hi Tammy, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Nissan Memphis! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2023

Great customer service and very polite workers. Very knowledgeable and decent price. Love their friendly environment. More

by RiRi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah
Report | Print
Feb 05, 2023 -

AutoNation Nissan Memphis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Feb 18, 2023 -

RiRi responded

Great Service and the employees are very courteous and helpful.

February 01, 2023

Excellent customer service. Very professional, knowledgeable and polite. Will recommend friends and family for services More

by grshaw2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Feb 03, 2023 -

AutoNation Nissan Memphis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 28, 2023

Advisor relayed information thoroughly about my vehicle to me and service was good. Good representation of a good brand. More

by prsteward7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember her name
Report | Print
Jan 31, 2023 -

AutoNation Nissan Memphis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jan 31, 2023 -

AutoNation Nissan Memphis responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 31, 2023 -

prsteward7 responded

No doubt

January 26, 2023

Good Customer service and support and good service and good place to take care of all of the work More

by terryrickyl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Jan 29, 2023 -

AutoNation Nissan Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 02, 2023 -

AutoNation Nissan Memphis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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