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AutoNation Nissan Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.5
606 Reviews
AutoNation Nissan Memphis is your go-to destination for all things Nissan in the Memphis area, and is one of the largest Nissan dealerships in western Tennessee. Located on the east side of town, our dealership can be found just off of Bill Morris Pkwy, south of the Windyke Country Club. From the latest new Nissan vehicles for sale, to our extensive used inventory, AutoNation Nissan Memphis has it all. Visit our website to learn more, and schedule a test drive today.
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4140 Hacks Cross Road

Memphis, TN

38125

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Showing 606 reviews

October 20, 2022

Only problem was the time required- was told that it would be one and half hours and it took 3 hours. More

by Btyson01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Oct 26, 2022 -

AutoNation Nissan Memphis responded

Hello Btyson01, thank you; we appreciate your feedback! Next time we want to exceed your expectations!

Oct 28, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 19, 2022

The people at this location were nice and helpful. When they got my car, it took no longer than 45 minutes to do the multipoint inspection. Also I enjoyed the condiments and refreshments! More

by Ericka hughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Oct 21, 2022 -

AutoNation Nissan Memphis responded

Ericka Hughes, we sincerely thank you for the positive review, and look forward to seeing you again soon!

October 19, 2022

Great service,and great customer service! Glad I started bringing my car here! Will be back More

by A Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Oct 21, 2022 -

AutoNation Nissan Memphis responded

Hello A Thomas, thank you; we appreciate your feedback! We truly appreciate your business and look forward to serving you throughout your vehicle ownership.

October 18, 2022

Great customer service! Phoebe handled everything, just waiting on my floor mats to come, they had to be ordered More

by e
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phoebe
Report | Print
Oct 21, 2022 -

AutoNation Nissan Memphis responded

E, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2022

Great Customer Service,. from the time I brought the car in for service, I had works, supervisor, and vice president, checking to make sure that everything was going good and More

by Lazyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dashara Grandberry
Report | Print
Oct 18, 2022 -

AutoNation Nissan Memphis responded

Lazyp, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2022

I love autonation nissan everybody In there is nice 😊 and respectful keep up the great job More

by Parkerkay95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dashara
Report | Print
Oct 17, 2022 -

AutoNation Nissan Memphis responded

Hi Parkerkay95, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 13, 2022

I have been going here for years getting my oil changed. The new lady supervisor was very professional and assisted in helping me get in and out as quickly as possible. More

by Helen W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dashara G.
Report | Print
Oct 17, 2022 -

AutoNation Nissan Memphis responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

October 12, 2022

I got an oil change, the staff was nice and friendly. The Service staff member went over my oil change and inform me of the service that I need done on my car. More

by t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya and Dashara Grandberry
Report | Print
Oct 16, 2022 -

AutoNation Nissan Memphis responded

T, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2022

The service department staff was friendly but unorganized. The communication between service, parts and repair is unacceptable. I made too many unnecessary trips back and forth to get minor issue More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service, parts and repair. Mariah is efficient and professional.
Report | Print
Oct 13, 2022 -

AutoNation Nissan Memphis responded

Lynn, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to our manager (901) 759-6100 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 10, 2022

Car serviced in reasonable time. Representative did a great job explained details of maintenance services needed More

by Greta Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rated 5
Report | Print
Oct 13, 2022 -

AutoNation Nissan Memphis responded

Hello Greta Jones, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Oct 13, 2022 -

Greta Jones responded

Nissan offered 20% off services $500 or more and 15% off services $300 or more good thru October 31, 2022. The discount was not taken off when services provided. I had to advise the service representative of the discounts for $25.00 off battery, $50.00 but the discount for 20% services was not taken off. my invoice balance was $508.00 before my $30 reward was deducted.

Oct 13, 2022 -

Greta Jones responded

Nissan offered 20% off services $500 or more and 15% off services $300 or more good thru October 31, 2022. The discount was not taken off when services provided. I had to advise the service representative of the discounts for $25.00 off battery, $50.00 but the discount for 20% services was not taken off. My invoice balance was $508.00 before my $30 reward was deducted.

Oct 14, 2022 -

AutoNation Nissan Memphis responded

Nissan offered 20% off services $500 or more and 15% off services $300 or more good thru October 31, 2022. The discount was not taken off when services provided. I had to advise the service representative of the discounts for $25.00 off battery, $50.00 but the discount for 20% services was not taken off. my invoice balance was $508.00 before my $30 reward was deducted.

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