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AutoNation Nissan Memphis

Memphis, TN

4.5
604 Reviews
AutoNation Nissan Memphis is your go-to destination for all things Nissan in the Memphis area, and is one of the largest Nissan dealerships in western Tennessee. Located on the east side of town, our dealership can be found just off of Bill Morris Pkwy, south of the Windyke Country Club. From the latest new Nissan vehicles for sale, to our extensive used inventory, AutoNation Nissan Memphis has it all. Visit our website to learn more, and schedule a test drive today.
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4140 Hacks Cross Road

Memphis, TN

38125

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Showing 604 reviews

June 03, 2024

My 2022 Armada needed a new engine, which was poorly installed (broken parts, leaks, stains in the interior, and parts poorly installed). More

by ocrespo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shop Tech
Jun 07, 2024 -

AutoNation Nissan Memphis responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (901) 209-1318 to discuss this further.

May 30, 2024

Great customer service! The technician was amazing! We were greeted upon arrival! Great Job! Thank You! More

by karrendukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
May 31, 2024 -

AutoNation Nissan Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 25, 2024

They are very friendly and personable. Two people came to talk to me about my issue and had it resolved in little to no time. I appreciate the good energy I received while there. Mrs. Sony More

by briabrown2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya
May 28, 2024 -

AutoNation Nissan Memphis responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 21, 2024

The Service department is HORRIBLE! !!! When asked to rotate tires they didn’t reset tires after rotation. They didn’t air up my tires. So while I was putting air in my front tires..the More

by ericabates25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonya
May 22, 2024 -

AutoNation Nissan Memphis responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1318 to discuss what we can do to help.

April 24, 2024

The service event was great! The customer service was exceptional on today as usual! Thanks for NOT recommending services I didn’t need. More

by Mrs Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martavious and LaTarsha
Apr 27, 2024 -

AutoNation Nissan Memphis responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

April 01, 2024

Had an overall very good experience. Very relaxed and comfortable atmosphere. Young Lee was great to work with and has kept in touch! More

by Tonya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Young Lee
Apr 04, 2024 -

AutoNation Nissan Memphis responded

Hi Tonya, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2024

Very friendly and knowledgeable person, I would highly recommend this dealership to anyone.My salesman was extremely knowledgeable about every question and concern that I had about my purchase. Mr. Lee is More

by amygueye0528
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.Lee
Apr 01, 2024 -

AutoNation Nissan Memphis responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Nissan Memphis and we hope to be of service again in the future.

March 26, 2024

Nice people entire dealership , no over pressure to sell. Relationship experience after sale good. Our salesman Lee always answers his cell phone and is concerned about how we our experiencing the car. We ha More

by Tim McGee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Young
Mar 29, 2024 -

AutoNation Nissan Memphis responded

Hi Tim, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2024

I purchased a 2015 ford F150 from these people on 03/14/2024. The truck didn’t even make it home before problems started. I tried to contact YOUNG LEE the salesman to no avail. He basically ghosted m More

by Ben Barrett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Young Lee
Mar 21, 2024 -

AutoNation Nissan Memphis responded

Hi Ben, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 07, 2024

The staff are very supportive and patient through the process. They are knowledgeable and provide honest information. More

by akanuteh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Henderson
Mar 10, 2024 -

AutoNation Nissan Memphis responded

Hello, we're happy to hear you had such a positive experience with our team! We always strive to provide personable and excellent customer service. Thank you again for the review!