AutoNation Nissan Memphis

The Service department is HORRIBLE! !!! When asked to rotate tires they didn’t reset tires after rotation. They didn’t air up my tires. So while I was putting air in my front tires..the !!! When asked to rotate tires they didn’t reset tires after rotation. They didn’t air up my tires. So while I was putting air in my front tires..the tire pressure monitor system was showing that the air was going to my back tires instead of my front tires because they didn’t reset tires after rotation!!..it’s always something in the service department..totally unsatisfied!! More

The service event was great! The customer service was exceptional on today as usual! Thanks for NOT recommending services I didn’t need. The customer service was exceptional on today as usual! Thanks for NOT recommending services I didn’t need. More

Had an overall very good experience. Very relaxed and comfortable atmosphere. Young Lee was great to work with and has kept in touch! Very relaxed and comfortable atmosphere. Young Lee was great to work with and has kept in touch! More

Very friendly and knowledgeable person, I would highly recommend this dealership to anyone.My salesman was extremely knowledgeable about every question and concern that I had about my purchase. Mr. Lee is recommend this dealership to anyone.My salesman was extremely knowledgeable about every question and concern that I had about my purchase. Mr. Lee is the best salesman that I’ve ever had the pleasure of speaking with. More

Nice people entire dealership , no over pressure to sell. Relationship experience after sale good. Our salesman Lee always answers his cell phone and is concerned about how we our experiencing the car. We ha Relationship experience after sale good. Our salesman Lee always answers his cell phone and is concerned about how we our experiencing the car. We have enjoyed our 2024 Kicks so far. Great fun to drive and best mileage I have ever had. More

I purchased a 2015 ford F150 from these people on 03/14/2024. The truck didn’t even make it home before problems started. I tried to contact YOUNG LEE the salesman to no avail. He basically ghosted m 03/14/2024. The truck didn’t even make it home before problems started. I tried to contact YOUNG LEE the salesman to no avail. He basically ghosted me. I finally did get through to someone there with a promise they would return my call within the next day, that day hasn’t come yet! I guess I’m just going to have to live with a broken truck. Not happy about the situation, but life goes on! My advice is to stay away from this dealership! More

The staff are very supportive and patient through the process. They are knowledgeable and provide honest information. process. They are knowledgeable and provide honest information. More

Shannon Mayes was fantastic and showed me what I wanted to see! Everyone was courteous. to see! Everyone was courteous. More

Young Lee was amazing he took his time with us I definitely would recommend him and the rest of the amazing staff to my family and friends definitely would recommend him and the rest of the amazing staff to my family and friends More

The absolute worst service dept I have ever dealt with who displays extremely poor communication skills and lack competence to customer service. It’s indicative to the poor education throughout the city w who displays extremely poor communication skills and lack competence to customer service. It’s indicative to the poor education throughout the city which I know first hand being a teacher for 20+ years!!!! After supposedly getting a diagnostic, it went from $1500 fuel pump to $2800 Harness to $5000 ECM. Granted 3 weeks before I paid $1500 for some front axle work which I believe created the problems I first spoke on by their incompetent mechanics!! I know this for a FACT bc I know several people who works there!!! One mechanic(John-white boy) told me in front of a service agent that my 2012 Nissan Versa was some junk and I need to buy a new. At the time it had approx 240k, now it has 360k and riding better than a new one with many more miles to go!!! Dam John!! Service will dodge your call at all cost for no dam reason, really sad pitiful until it happens to them!! I not paying 5k for something I didn’t do!! Corporate help is immediately needed!! This is atrocious!! More