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AutoNation Nissan Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.5
606 Reviews
AutoNation Nissan Memphis is your go-to destination for all things Nissan in the Memphis area, and is one of the largest Nissan dealerships in western Tennessee. Located on the east side of town, our dealership can be found just off of Bill Morris Pkwy, south of the Windyke Country Club. From the latest new Nissan vehicles for sale, to our extensive used inventory, AutoNation Nissan Memphis has it all. Visit our website to learn more, and schedule a test drive today.
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4140 Hacks Cross Road

Memphis, TN

38125

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Showing 606 reviews

February 01, 2022

The service was pleasant and quick. All questions were answered. Everyone in the service department was very nice. More

by kennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat
Report | Print
Feb 05, 2022 -

AutoNation Nissan Memphis responded

Hi Kennis, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

January 31, 2022

they have poor customer service they try to wait until your warranty go out and deny repairs until it reaches 36,000 miles scams More

by Tcarrick81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sonya & Randy
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Feb 03, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (901) 209-1318 to discuss what we can do to help.

Feb 03, 2022 -

Tcarrick81 responded

Mr. Ed trie’s to be sarcastic my Nissan has some manufacturing default and I would like to start a recall on the issue at hand I take care of my vehicle but my Nissan kicks not taken care of me I am willing to address my concerns and problems

January 30, 2022

Will definitely come back here when I’m ready to buy another car. Everyone here was so nice and helpful. Patrick went above and beyond to help me find the car I wanted and their online quote for my trad More

by Edwardsl_2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Feb 01, 2022 -

AutoNation Nissan Memphis responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 28, 2022

The service was ok. My issue’s were I had a multipoint inspection coupon that says they top your fluids off at no charge but still got charged for them adding windshield wiper fluid. They also failed to p More

by godchoseme06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jan 31, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1318 to discuss what we can do to help.

January 28, 2022

The customer service and service team are very helpful. One of the guys on the service team assured me that he was going to provide quality service. More

by roundtreesheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Repaired tire
Report | Print
Feb 02, 2022 -

AutoNation Nissan Memphis responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 26, 2022

Each Team member polite welcoming always greets and thanking you for coming in great teamwork More

by DJ Horton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Sonya
Report | Print
Jan 31, 2022 -

AutoNation Nissan Memphis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2022

Sonya was very understanding in the explanation of my problem. To me that say a lot about your dealership. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya and Patrick Henderson
Report | Print
Jan 31, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Nissan Memphis! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 25, 2022

I would RECOMMEND AUTO NATION TO A FRIEND .FRIENDLY AND NICE PEOPLES. I LOVE MY NISSAN ROGUE SPORT. More

by Tuffstuff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Oriaku
Report | Print
Jan 28, 2022 -

AutoNation Nissan Memphis responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Nissan Memphis and we hope to be of service again in the future. Take care!

January 25, 2022

My first visit was not even pleasant but this second time it was much better. The staff was knowledgeable and jumped right on the problem. Very friendly and attentive. More

by MrsR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latasha
Report | Print
Jan 29, 2022 -

AutoNation Nissan Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 25, 2022

Make sure when your come to Autonation Nissan see Sonya. She is vey courteous and an excellent communicator. More

by marstans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya
Report | Print
Jan 29, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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