AutoNation Nissan Memphis

Horrible experience! We drove three hours to test drive three Nissan models. Jim, the salesman had zero interest in helping us. After driving the first car, he said, "Thi We drove three hours to test drive three Nissan models. Jim, the salesman had zero interest in helping us. After driving the first car, he said, "This is awkward,but you should test drive the other models closer to where you live." He said he had another customer coming in. I then asked if he could have someone else help us. He went into the sales manager's office and stood there with three other men, completely ignored us. After 5 minutes we left. Jim had one job to do, CULTIVATE A RELATIONSHIP WITH A NEW CUSTOMER. I purchased my Jaguar XJL 5 hours from my home in Arizona. There were dealerships that were closer. Sales is about relationships, apparently your staff lacks training. Jim was so inexperienced with Nissan that he couldn't show me a vehicle with zero gravity seats, or explain the differences in trim types. Horrible customer service. More

Services were great! Work was done in a reasonable amount of time - personnel was very professional and attentive. Got good deal on coupons that they provide on a regular Work was done in a reasonable amount of time - personnel was very professional and attentive. Got good deal on coupons that they provide on a regular basis. More

Service were great! ! Your guys went Way beyond my expectations. I would not go to any other place ! Your guys went Way beyond my expectations. I would not go to any other place More

Very knowledgeable and friendly staff. The staff listen to your concerns and the staff don’t rush you. I recommend this dealership to all my friends and family. The staff listen to your concerns and the staff don’t rush you. I recommend this dealership to all my friends and family. More

They are amazing and they have great customer service! Will definitely recommend them to everyone Will definitely recommend them to everyone More

Work was done in a reasonable amount of time and the waiting room was clean and had coffee and water. waiting room was clean and had coffee and water. More

the service personnel were very professional and very cordial and very courteous, my service was done in a timely manner. Dashara GRANDBERRY & Roberto Morales - excellent service team, keep up the good w cordial and very courteous, my service was done in a timely manner. Dashara GRANDBERRY & Roberto Morales - excellent service team, keep up the good work. More

Dashara in the service department was very patient with me even after I got upset because I came for two days in a row and they did not have my parts. She gave me a complimentary oil change which I appreci me even after I got upset because I came for two days in a row and they did not have my parts. She gave me a complimentary oil change which I appreciate because of the inconvenience. Once they got my car. They did a good job and they they put air in all my tires. I would go back again. More

My service was very quick, & everything was communicated well! I still definitely be back in the future. well! I still definitely be back in the future. More

Best customer service experience on planet earth. They always on time with polite service. Fix my car in no time!!! They always on time with polite service. Fix my car in no time!!! More