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AutoNation Nissan Memphis
Memphis, TN
605 Reviews
AutoNation Nissan Memphis is your go-to destination for all things Nissan in the Memphis area, and is one of the largest Nissan dealerships in western Tennessee. Located on the east side of town, our dealership can be found just off of Bill Morris Pkwy, south of the Windyke Country Club. From the latest new Nissan vehicles for sale, to our extensive used inventory, AutoNation Nissan Memphis has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 605 reviews
May 23, 2021
Recently purchase a 2015 Nissan Altima from this dealership. I was able to negotiate a walk out the door price via email which was honored upon our arrival and the sales process went as smoothly dealership. I was able to negotiate a walk out the door price via email which was honored upon our arrival and the sales process went as smoothly as I have ever experienced. It was like night and day compared to the horrible experience I had with Wolfchase Nissan. More
by Roy
Employees Worked With
Steve Miller, Shane Carson
April 09, 2021
Purchased 2017 Ford Fusion 1/2021; car in the shop now due to engine failure; found out this is the 2nd time; carfax report did not mention engine replacement done April 2020; I'm a very dissatisfied cust due to engine failure; found out this is the 2nd time; carfax report did not mention engine replacement done April 2020; I'm a very dissatisfied customer!!! I would like the email address of the general manager and the district manager. More
by mm173727
Employees Worked With
Used Car Manager - Ken Hubbard
January 20, 2021
So disappointed in this dealership. If my car wasn’t under warranty there, I would be elsewhere. Horrible customer service, no one answers the phones, try to upswell you on issues that don’t need fixing under warranty there, I would be elsewhere. Horrible customer service, no one answers the phones, try to upswell you on issues that don’t need fixing. Had them tell me I had to replace all wheel locks and thankfully the only woman in the service area working, took me outside and told me to drive another 30 minutes to the farther Nissan dealership and they would just find the fit to my car- about an $80 difference.... took my car to get a rear brake light fixed and I had to take it back 4 different times for issues like “oh we don’t have the part” (after I’ve waited in the lobby for 45+ minutes) and then when I picked it back up the 3rd time , the middle break light was then out. Seriously, did someone not check? now I’ve been trying for days to contact someone about my warranty to see if my car can get towed and fixed and no one answers, has no helpful information , or tells me my car needs to be PHYSICALLY there to check my warranty ....? I work in customer service, have for 7+ years so normally I try to be very patient. This place does not care about their customers or their time. More
by Allison
Employees Worked With
Wasn’t given a name on the phone but Matt is apparently the manager no one can talk to
December 04, 2020
The worst dealership in tn. Customer service is horrible, starting with the manager Matt . I will never return to this place and I will never buy another Nissan vehicle. starting with the manager Matt . I will never return to this place and I will never buy another Nissan vehicle. More
by Vljenkins
Employees Worked With
Matt
March 06, 2020
I wanted a Rogue, Juke or Kicks. After test driving the Rogue, I decided to get the Rogue. For what ever reason the sales couldn’t get the financing done without a very high loan payback payment. I was the Rogue, I decided to get the Rogue. For what ever reason the sales couldn’t get the financing done without a very high loan payback payment. I was there over 5 hours. I wanted to trade with no cash down payment.they couldn’t make it happen for me. I bought a 2014 Nissan Sentra, I pay loan through Nissan Motor via automatic deductions. I couldn’t do business here. More
by Carolyn.dixon76
Employees Worked With
Salesman and Floor Manager 2/4/2020 mid morn to afternoon salesmen., Rebecca Kelsey Sampson
December 16, 2019
Everyone is so very polite freely helpful and they all work very well together. Merry Christmas andHapp New Year! Miracle s are at Auto Nation Nissan!! work very well together. Merry Christmas andHapp New Year! Miracle s are at Auto Nation Nissan!! More
by Tinywheeler80
Employees Worked With
Fredrick Wiggins Curtis Jones
November 15, 2019
Excellent New Sales Staff and Support After having my new car totaled from being rear ended after only having it for two months, the staff at Autonation Nissan was extremely helpful in ens After having my new car totaled from being rear ended after only having it for two months, the staff at Autonation Nissan was extremely helpful in ensuring that I could not only get another vehicle but one that was a year newer with many of the same amenities. More
by RC38654
Employees Worked With
Keith Mitchell, Phoebe Miller, Josh Robinson
November 10, 2019
Excellent service. The manger Ed Lewis was very understanding, I loved Alonzo he was not pushy. He allowed me to make my own decisions, explained everything well understanding, I loved Alonzo he was not pushy. He allowed me to make my own decisions, explained everything well More
by Yayacj
Employees Worked With
DJ, Ken wonderful guys
November 10, 2019
We absolutely love this place! They provided excellent customer service. Patrick Henderson was excellent to work with! Couldn’t have asked for a better experience! customer service. Patrick Henderson was excellent to work with! Couldn’t have asked for a better experience! More
by Stefani
Employees Worked With
Patrick Henderson, Curtis Jones, Joshua Robinson
