AutoNation Nissan Memphis

My overall experience was pleasant. Robert My overall experience was pleasant. Robert Kartaltepe,sales consultant was accommodating. He kept in touch & return all my calls promptly. I would My overall experience was pleasant. Robert Kartaltepe,sales consultant was accommodating. He kept in touch & return all my calls promptly. I would defiantly recommend Dobbs Nissan & Mr. Kartaltepe to my family & friends. More

To whom it may concern, I haven't had a new car in 14 To whom it may concern, I haven't had a new car in 14 years. This car was a gift, a surprise, from my sister. I had no idea this was coming. The me To whom it may concern, I haven't had a new car in 14 years. This car was a gift, a surprise, from my sister. I had no idea this was coming. The memory will forever be burned in my brain and I want you to know, Mr. Jerry Sanford played a very important role. Not only was he a very nice and good-looking young man, he was so professional and courteous to my family. He went out of his way to assist my sister with the surprise. He bought some "happy" decals and placed them in the truck of my Rogue. I had been driving a 1998 Mazda 606 forever and in letters he spelled out, "say goodbye to the Mazda"! I kept those letters so I would never forget. It was as though he was just as happy to see me receive my new car as much as I was to get it. He was so incredibly nice to do that. He took the time to show me all the new things this car can do as my Mazda was so old, it has only a radio with one working station. He put surprise decals inside the vehicle and I drove around with them for a week. When it comes time again to buy another car, I will seek him out. He gave us everything we need. I've called him a couple of times and he helped me over the phone so I wouldn't have to drive all the way back. I hope you feel the love and respect we have for him. He's a great guy. Tonya Lepone More

Amazing dealer very nice knew what we wanted Was so nice Amazing dealer very nice knew what we wanted Was so nice and sweet. Gave us what we wanted Thank u Jerry Ur very sweet we thank u we love are quest Amazing dealer very nice knew what we wanted Was so nice and sweet. Gave us what we wanted Thank u Jerry Ur very sweet we thank u we love are quest More

Jerry Sanford was my salesman at Dobbs Nissan. He has been very helpful in this process. I came in to buy 2 vehicles and 1 was a surprise for someone else. He went way above and beyond his duty to make been very helpful in this process. I came in to buy 2 vehicles and 1 was a surprise for someone else. He went way above and beyond his duty to make that happen and make it memorable for my family as well. He has followed up with me several times after the sale to make sure I was satisfied with my vehicle as well as my understanding of all of its features. I do not know of any other salesman (and I have bought many cars over time) that have done that after the fact. I would definetly recommend Jerry Sanford and I hope you as the company he respresents take good care of him. He is a keeper. More

I came into the dealership to have some repairs done on my 2004 nissan maxima. I decided that it would be easier to trade in my vehicle for something new. I had the pleasure of meeting with Robert K. and h my 2004 nissan maxima. I decided that it would be easier to trade in my vehicle for something new. I had the pleasure of meeting with Robert K. and he was awesome. He answered all my questions and made the transaction very easy for me. Robert K was very responsive whenever I contacted him w/ questions I had. He was the type of salesman eagered to work w/ me and he met all of my expectations. Most dealers I've met only did the bare minimum in supplying quotes and offers, but Robert excel in everything. He help me find the perfect vehicle for me. Nissan has a very valuable employee, and I will forever look for him whenever I'm trading or purchasing a new car. I will refer everyone that I know who's looking for a vehicle to Robert K at Dobbs Nissan in Memphis, Tn. Thank you for all your help. More

My husband and I were looking to purchase a relatively new car for a while now, and wanted a Nissan since my previous experience owning a Nissan car has been excellent. We didn't have a car for the moment new car for a while now, and wanted a Nissan since my previous experience owning a Nissan car has been excellent. We didn't have a car for the moment and Jay King was so kind to give us a ride from our home to the dealership, to show us exactly the type of car that we were looking for and to answer all of our questions. The entire shopping experience, including the paper work, was a smooth ride thanks to him. He is highly professional, amicable, patient and very helpful. Would highly recommend him to anyone that would like to purchase a car from this dealership. More

I love my new vehicle. Our salesmans robert k. did a great job in showing us our option in vehicles. Robert K. was very knowledgeable of our xtera. He worked very hard in making our purchase process go great job in showing us our option in vehicles. Robert K. was very knowledgeable of our xtera. He worked very hard in making our purchase process go very quick. Very nice dealership More

The people at this dealership had great customer service skills. I was able to go in and pay the price listed on USAA website. Jeryy Sanford was knowledgeable and Robert Payne addressed all my concerns. skills. I was able to go in and pay the price listed on USAA website. Jeryy Sanford was knowledgeable and Robert Payne addressed all my concerns. More

Ok..you walk into a dealership...prepared for the onslaught of sleazy salesman tricks...on your guard and expecting the worst.....relax! We (wife and I) had a great experience! No pressure, very frie onslaught of sleazy salesman tricks...on your guard and expecting the worst.....relax! We (wife and I) had a great experience! No pressure, very friendly, very informative and no problems. Our sales "professional" (he is more than just a salesman) Jerry Sanford, was a pleasure to work with. We knew what we wanted , but he took the time to explain everything to us to ensure we were happy with our choice. No trying to steer us towards anything we weren't interested in. Also, he took us back and met the folks in the service department. We highly recommend you ask for Jerry! Joshua Robinson (Finance Manager) walked us through the minimal paperwork that was needed. Not only that, but he pointed out how that in lieu of a certain loan percentage, we could take advantage of additional dealer incentives that lowered our already small monthly loan amount (we put down a substantial down payment). There were some additional extended warranty/maintenance coverage programs that he explained thoroughly and without pressuring. These weren't the usual "under coating" or "scotch guarding" offers, but legitimate programs that, depending upon your philosophy of money management, were worth evaluating. Josh was a pleasure to work with. I'm writing this the day after we purchased our car and highly recommend Jerry, Josh and this dealership...no buyers remorse! More

Jay was very friendly and helpful throughout the entire process. The rest of the staff members were also very accomodating. I would recommended this dealership to friends. process. The rest of the staff members were also very accomodating. I would recommended this dealership to friends. More