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AutoNation Nissan Memphis

Memphis, TN

4.5
606 Reviews
AutoNation Nissan Memphis is your go-to destination for all things Nissan in the Memphis area, and is one of the largest Nissan dealerships in western Tennessee. Located on the east side of town, our dealership can be found just off of Bill Morris Pkwy, south of the Windyke Country Club. From the latest new Nissan vehicles for sale, to our extensive used inventory, AutoNation Nissan Memphis has it all. Visit our website to learn more, and schedule a test drive today.
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4140 Hacks Cross Road

Memphis, TN

38125

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Showing 606 reviews

August 08, 2023

Went in for a service issue. Brea checked my in. So very efficient The wait time seems long ( I’m sure lime everywhere else) can’t find good employees. However, Denise came out More

by traveldidi6899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bria, Denise
Aug 11, 2023 -

AutoNation Nissan Memphis responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

They need to keep the oil changed within the time given on the phone after scheduling service. Simply put, keep your word. More

by wmccrimmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Aug 11, 2023 -

AutoNation Nissan Memphis responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Drive safe, and we'll see you on the road.

August 05, 2023

The dealership was extremely clean and easy to navigate. The team members that i worked with made my car buying experience exceptional. More

by tdria2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie, Mitch, Jeremiah, General Manager (unsure of name)
Aug 08, 2023 -

AutoNation Nissan Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 03, 2023

GREAT SERVICE The process was simple and the staff were kind and knowledgeable. Will be back More

by Opink60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DASHARA,SONYA,ALEXIS
Aug 07, 2023 -

AutoNation Nissan Memphis responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

I like how everyone was posted up outside ready and eager to help you out with finding the vehicle for you and your money More

by lucianamontague
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Mayess, mayess@autonation.com
Aug 07, 2023 -

AutoNation Nissan Memphis responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

Service was great Denise was very good the process we sweet quick and to the point ! More

by Marchmadd15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Aug 07, 2023 -

AutoNation Nissan Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 30, 2023

Grandberry is the best! She is patient with every guest and makes explains everything that needs to be fixed. More

by larrystrictkland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grandberry, Darshalya
Aug 03, 2023 -

AutoNation Nissan Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2023

Most recent service visit was perfect. Great responses, fast turn around. Very professional and friendly. Could not have asked for better experience. Very much improved from previous visit More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Jul 26, 2023 -

AutoNation Nissan Memphis responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2023

The process was simple and the staff were kind and knowledgeable. The only thing that prevented me from giving a perfect rating was that I had to mention on two different occasions at the tire pressur More

by Pete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darion Anderson
Jul 24, 2023 -

AutoNation Nissan Memphis responded

Hi Pete, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

I gave a rating of 1 because 0 (zero) wasn't an option. The email I received to ask for this review didn't even get my name right. The "Service Advisor" I made the initial service appointment with, never b More

by qd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ms. Mason
Jul 24, 2023 -

AutoNation Nissan Memphis responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Nissan Memphis take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1318 -- we hope to hear from you soon.

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