AutoNation Nissan Memphis

Went in for a service issue. Brea checked my in. So very efficient The wait time seems long ( I’m sure lime everywhere else) can’t find good employees. However, Denise came out Brea checked my in. So very efficient The wait time seems long ( I’m sure lime everywhere else) can’t find good employees. However, Denise came out with a report on my car and had me happy and on my way. More

They need to keep the oil changed within the time given on the phone after scheduling service. Simply put, keep your word. on the phone after scheduling service. Simply put, keep your word. More

The dealership was extremely clean and easy to navigate. The team members that i worked with made my car buying experience exceptional. The team members that i worked with made my car buying experience exceptional. More

GREAT SERVICE The process was simple and the staff were kind and knowledgeable. Will be back kind and knowledgeable. Will be back More

I like how everyone was posted up outside ready and eager to help you out with finding the vehicle for you and your money to help you out with finding the vehicle for you and your money More

Service was great Denise was very good the process we sweet quick and to the point ! sweet quick and to the point ! More

Grandberry is the best! She is patient with every guest and makes explains everything that needs to be fixed. She is patient with every guest and makes explains everything that needs to be fixed. More

Most recent service visit was perfect. Great responses, fast turn around. Very professional and friendly. Could not have asked for better experience. Very much improved from previous visit Great responses, fast turn around. Very professional and friendly. Could not have asked for better experience. Very much improved from previous visits. More

The process was simple and the staff were kind and knowledgeable. The only thing that prevented me from giving a perfect rating was that I had to mention on two different occasions at the tire pressur knowledgeable. The only thing that prevented me from giving a perfect rating was that I had to mention on two different occasions at the tire pressure was low on the vehicle that I was looking to purchase. Once I made the purchase I yet reminded them that the indicator light was still on. The service manager took the vehicle and added air, which make the indicator like go off. 4 days later the indicator light came back on as the tire pressure was low again. It would have been great to have inspected the tire for the leak rather than just adding air, would be the only ding against the dealership. Overall it's been a great experience, from the sales team to the GM. Thanks guys! More

I gave a rating of 1 because 0 (zero) wasn't an option. The email I received to ask for this review didn't even get my name right. The "Service Advisor" I made the initial service appointment with, never b The email I received to ask for this review didn't even get my name right. The "Service Advisor" I made the initial service appointment with, never bothered to enter my appointment into their system. The last time I spoke with her, she agreed to call me the next day to give me an idea as to when the work on my A/C would be done. Also she would have a tech explain to me what would be needed to fix some other issues my car has that I was concerned about, and what it would cost to correct them. This never happened. In fact I called in only to find that she was off work and, apparently, didn't mention what she had agreed to do for me to anyone who would be working that day. She didn't just drop the ball. She never picked it up to begin with! Fortunately, my A/C is now working fine. Well, in fairness, since my A/C is now working, maybe they EARNED a 1 instead of 0 (zero). More