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AutoNation Nissan Memphis - Service Center

Memphis, TN

4.5
352 Reviews

352 Reviews of AutoNation Nissan Memphis - Service Center

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October 13, 2022

I have been going here for years getting my oil changed. The new lady supervisor was very professional and assisted in helping me get in and out as quickly as possible. More

by Helen W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dashara G.
Report | Print
Oct 17, 2022 -

AutoNation Nissan Memphis responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

October 12, 2022

I got an oil change, the staff was nice and friendly. The Service staff member went over my oil change and inform me of the service that I need done on my car. More

by t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya and Dashara Grandberry
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Oct 16, 2022 -

AutoNation Nissan Memphis responded

T, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2022

The service department staff was friendly but unorganized. The communication between service, parts and repair is unacceptable. I made too many unnecessary trips back and forth to get minor issue More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service, parts and repair. Mariah is efficient and professional.
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Oct 13, 2022 -

AutoNation Nissan Memphis responded

Lynn, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to our manager (901) 759-6100 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 10, 2022

Car serviced in reasonable time. Representative did a great job explained details of maintenance services needed More

by Greta Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rated 5
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Oct 13, 2022 -

AutoNation Nissan Memphis responded

Hello Greta Jones, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Oct 13, 2022 -

Greta Jones responded

Nissan offered 20% off services $500 or more and 15% off services $300 or more good thru October 31, 2022. The discount was not taken off when services provided. I had to advise the service representative of the discounts for $25.00 off battery, $50.00 but the discount for 20% services was not taken off. my invoice balance was $508.00 before my $30 reward was deducted.

Oct 13, 2022 -

Greta Jones responded

Nissan offered 20% off services $500 or more and 15% off services $300 or more good thru October 31, 2022. The discount was not taken off when services provided. I had to advise the service representative of the discounts for $25.00 off battery, $50.00 but the discount for 20% services was not taken off. My invoice balance was $508.00 before my $30 reward was deducted.

Oct 14, 2022 -

AutoNation Nissan Memphis responded

Nissan offered 20% off services $500 or more and 15% off services $300 or more good thru October 31, 2022. The discount was not taken off when services provided. I had to advise the service representative of the discounts for $25.00 off battery, $50.00 but the discount for 20% services was not taken off. my invoice balance was $508.00 before my $30 reward was deducted.

October 07, 2022

My experience was a good one. The young lady that help me was great. She was very kind, and very respectable. More

by Erika Kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dashara
Report | Print
Oct 12, 2022 -

AutoNation Nissan Memphis responded

Hi Erika, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 06, 2022

First time going here. Staff didn’t seem as friendly. Maybe because I’m used to the people at my other dealership. But they were efficient and pleasant. More

by Sa-payne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get any names
Report | Print
Oct 10, 2022 -

AutoNation Nissan Memphis responded

Sa-payne, we really appreciate your feedback! Next time we want to exceed your expectations! We truly appreciate your business and look forward to serving you throughout your vehicle ownership.

Oct 11, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2022

Everything went well i had no problems and service was fast i was in and out More

by Tunstallmieshah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grandberry
Report | Print
Oct 10, 2022 -

AutoNation Nissan Memphis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Oct 11, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2022

This was a fast and great experience. Thank you so much. I will use them again. More

by Cmg072284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 10, 2022 -

AutoNation Nissan Memphis responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

September 28, 2022

They made sure I got the car I wanted & I left with nothing less than a smile! More

by thekweenkerra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Mackey
Report | Print
Oct 03, 2022 -

AutoNation Nissan Memphis responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

September 27, 2022

Appointment was at 7a m. Took me when I arrived. I waited for my car.at the dealership.I had the rear brakes done and I was out of there by 9a m. Satisfied with the job. More

by Ladygrizfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Rodman Jr.
Report | Print
Oct 03, 2022 -

AutoNation Nissan Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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