AutoNation Nissan Memphis - Service Center

The Service department is HORRIBLE! !!! When asked to rotate tires they didn’t reset tires after rotation. They didn’t air up my tires. So while I was putting air in my front tires..the !!! When asked to rotate tires they didn’t reset tires after rotation. They didn’t air up my tires. So while I was putting air in my front tires..the tire pressure monitor system was showing that the air was going to my back tires instead of my front tires because they didn’t reset tires after rotation!!..it’s always something in the service department..totally unsatisfied!! More

The service event was great! The customer service was exceptional on today as usual! Thanks for NOT recommending services I didn’t need. The customer service was exceptional on today as usual! Thanks for NOT recommending services I didn’t need. More

The absolute worst service dept I have ever dealt with who displays extremely poor communication skills and lack competence to customer service. It’s indicative to the poor education throughout the city w who displays extremely poor communication skills and lack competence to customer service. It’s indicative to the poor education throughout the city which I know first hand being a teacher for 20+ years!!!! After supposedly getting a diagnostic, it went from $1500 fuel pump to $2800 Harness to $5000 ECM. Granted 3 weeks before I paid $1500 for some front axle work which I believe created the problems I first spoke on by their incompetent mechanics!! I know this for a FACT bc I know several people who works there!!! One mechanic(John-white boy) told me in front of a service agent that my 2012 Nissan Versa was some junk and I need to buy a new. At the time it had approx 240k, now it has 360k and riding better than a new one with many more miles to go!!! Dam John!! Service will dodge your call at all cost for no dam reason, really sad pitiful until it happens to them!! I not paying 5k for something I didn’t do!! Corporate help is immediately needed!! This is atrocious!! More

Advisor was very helpful and courteous. Mase sure my concerns were addressed and the wait was shorter than before. Mase sure my concerns were addressed and the wait was shorter than before. More

The are very professional when it comes to my car. They let me know what be wrong with my car They let me know what be wrong with my car More

Services were great! Work was done in a reasonable amount of time - personnel was very professional and attentive. Got good deal on coupons that they provide on a regular Work was done in a reasonable amount of time - personnel was very professional and attentive. Got good deal on coupons that they provide on a regular basis. More

Service were great! ! Your guys went Way beyond my expectations. I would not go to any other place ! Your guys went Way beyond my expectations. I would not go to any other place More

Very knowledgeable and friendly staff. The staff listen to your concerns and the staff don’t rush you. I recommend this dealership to all my friends and family. The staff listen to your concerns and the staff don’t rush you. I recommend this dealership to all my friends and family. More

They are amazing and they have great customer service! Will definitely recommend them to everyone Will definitely recommend them to everyone More

Work was done in a reasonable amount of time and the waiting room was clean and had coffee and water. waiting room was clean and had coffee and water. More