AutoNation Nissan Memphis - Service Center

I always have great service when I am there. Everyone is so nice and helpful. Everyone is so nice and helpful. More

Initially I had an appointment but got sick and had to cancel. I had received an email and I requested a new appointment but I never received any reply, so I showed up at 7 am. The young lady that assiste cancel. I had received an email and I requested a new appointment but I never received any reply, so I showed up at 7 am. The young lady that assisted me was awesome! The shuttle driver was marvelous. The only reason I gave 4 stars was lack of communication. You can never reach a service person via phone or email. All of the employees are friendly and are always busy. Perhaps they are short handed. Hope this helps! More

Professional customer service. In my search for an affordable vehicle, the associate used all available resources to find me a car I was satisfied with. In my search for an affordable vehicle, the associate used all available resources to find me a car I was satisfied with. More

The location was nice and clean. The manager Mike came thru and advised if we needed anything he was there to avail himself. I was able to get in and get out in a timely fashion. The manager Mike came thru and advised if we needed anything he was there to avail himself. I was able to get in and get out in a timely fashion. More

Great service! Communicated issues with car promptly. Car fixed as soon as part was in! Communicated issues with car promptly. Car fixed as soon as part was in! More

The GM is very insensitive and non responsive to the needs of the customer, I wrote a short narrative of my experience at tge auto nation nissan dealership. Dev mgr and used car mgr very nice. But the G needs of the customer, I wrote a short narrative of my experience at tge auto nation nissan dealership. Dev mgr and used car mgr very nice. But the GM has more maturity and humanity to grow at More

Customer service was very prompt, thorough and professional. The facility was state of the art. professional. The facility was state of the art. More

I purchased my Nissan at automation Memphis, and have been getting my vehicle serviced there as well. Whenever I am there my salesperson Patrick Henderson always asks why I'm there, how happy I am with been getting my vehicle serviced there as well. Whenever I am there my salesperson Patrick Henderson always asks why I'm there, how happy I am with my vehicle and if there is anything he can help me with. On this last visit I felt with two Service Coordinators Davison and Matt, both were very helpful and friendly. The Service Manager Mike McMullen was extremely helpful in answering my questions about a recall notice on my vehicle and went above and beyond in assuring my service was completed in a timely manner. He personally checked with the mechanic several times and let me know approximately how soon my service would be completed. More

Friendly and Timely service. Car was ready when promised. Minimal wait time along with reasonable rates. Car was ready when promised. Minimal wait time along with reasonable rates. More

People were helpful and friendly, but the wait hours for a booked appointment took the majority of my day. a booked appointment took the majority of my day. More