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AutoNation Nissan Memphis - Service Center

Memphis, TN

4.5
349 Reviews

349 Reviews of AutoNation Nissan Memphis - Service Center

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February 12, 2022

Great friendly atmosphere! They were able to work me on the same day I called More

by CG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latasha
Feb 15, 2022 -

AutoNation Nissan Memphis responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2022

Never have I been so pleased with a automobile dealership professional service throughout keep up the good work More

by Johnisom450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya
Feb 14, 2022 -

AutoNation Nissan Memphis responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2022

My recent experience was very good. I did not have to wait long. The staff was very accommodating, friendly and professional . More

by dorothymkennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name but she was very nice and the gentlemen who processed me in were great as well.
Feb 14, 2022 -

AutoNation Nissan Memphis responded

Hi Dorothymkennedy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 11, 2022

Good service. Rep didn’t come to tell me my car was ready so I was sitting a little longer More

by TashLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Feb 14, 2022 -

AutoNation Nissan Memphis responded

Hi Tashla, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 10, 2022

Wonderful and friendly people to work with. They always let me know which upcoming services my Rogue will need. More

by christi.kennedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori,
Feb 14, 2022 -

AutoNation Nissan Memphis responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2022

Once you pull up and walk inside, the customer service group greet you when you walk in and is very pleasant. After you check in they give updates on your vehicle until it is done. This a great place to More

by Chick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Hardin
Feb 14, 2022 -

AutoNation Nissan Memphis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2022

To much for checking my problems $180 is to high to To much for checking my problems $180 is to high to trouble shoot my problem More

by Robnol
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Feb 08, 2022 -

AutoNation Nissan Memphis responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (901) 209-1318 so we can work towards a resolution. We look forward to hearing from you. Take care!

Feb 08, 2022 -

Robnol responded

I want to say everybody was very nice and friendly but since you had me on the rack for a break job You could have found out about my other problems now I’m Broke down with low power and emission Problems which could have been found while I was there. A courtesy check would have been nice at that time.

February 05, 2022

Need improvement in service department. Not interested in customer service. Work on car ok not when trying to use coupon to pay bill. Claimed could not refund on credit card and give me the right amount off More

by Fmcknight1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Feb 08, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (901) 209-1318 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!

February 01, 2022

The service was pleasant and quick. All questions were answered. Everyone in the service department was very nice. More

by kennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat
Feb 05, 2022 -

AutoNation Nissan Memphis responded

Hi Kennis, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

January 31, 2022

they have poor customer service they try to wait until your warranty go out and deny repairs until it reaches 36,000 miles scams More

by Tcarrick81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sonya & Randy
Feb 03, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (901) 209-1318 to discuss what we can do to help.

Feb 03, 2022 -

Tcarrick81 responded

Mr. Ed trie’s to be sarcastic my Nissan has some manufacturing default and I would like to start a recall on the issue at hand I take care of my vehicle but my Nissan kicks not taken care of me I am willing to address my concerns and problems