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AutoNation Nissan Pembroke Pines
Pembroke Pines, FL
862 Reviews
AutoNation Nissan Pembroke Pines is your go-to destination for all things Nissan in the Broward County area, and is one of the largest Nissan dealerships in Southern Florida. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Nissan vehicles for sale, to our extensive used inventory, AutoNation Nissan Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 862 reviews
February 04, 2022
I’m not sure how they were pre-covid but service was 50/50. I called on a Saturday to ask how much it would be to get a check engine light diagnostic done. The cashier on the phone, who sounded like I h 50/50. I called on a Saturday to ask how much it would be to get a check engine light diagnostic done. The cashier on the phone, who sounded like I had awaken her with my call, said $100 (I know I can get it for free elsewhere but it wasn’t reading the car). I drive to the dealership service area and was told from the manager that I have to have an appointment. Due to Covid they have half of the staff working and are not taking walk-ins. He said I could come first thing Monday morning and ask for him. So I get there on time on Monday and don’t see the manager but I’m being helped so I don’t say anything. I get called back to discuss why I’m there and was told that the price for diagnostic isn’t $100 but rather $175, but they allowed me to pay the $100. I was told they changed the price a few months prior and needed to let all the cashier know of the change. He then tells me it would be about an hour and a half before I will know anything. He said if by 10 I haven’t been called he would check. Which is weird to me because literally just needed the codes but whatever I brought stuff for work with me. So I waited, at about 11 I got up and asked what is going on. I was told they were on the phone with tech for Nissan. Turns out the things that needed to be fixed costs more than the car is worth so I had to get a new car. I asked if what was wrong could be rewritten or typed because the handwriting looked like chicken scratch to me, but all I was to do was take a picture. At that point I knew for sure I wasn’t getting anything fixed. Based on my experience with Nissan as a whole and not just this dealership I got a new car elsewhere and made sure it wasn’t a Nissan. I get they were short staffed but it shouldn’t have taken almost 4 hours to tell me what the codes were. More
by kay29
Employees Worked With
Guillermo Vasquez
February 04, 2022
Really a great experience, the advisor was super knowledgeable about all the details and all my concerns with the car, plus he was more than beyond my expectations in his advice his faster solution knowledgeable about all the details and all my concerns with the car, plus he was more than beyond my expectations in his advice his faster solution and in general his best service. I really like that particular Nissan in Pembroke Pines not only because is convenient the location from my house is because always I obtained an amazing service More
by Claudia Vergara
Employees Worked With
Eloy Fernandez
February 04, 2022
AutoNation Nissan Pembroke Pines makes it easy to schedule an appointment online that is convenient and there are always an advisor available to answer your questions. schedule an appointment online that is convenient and there are always an advisor available to answer your questions. More
by asom1
Employees Worked With
Abel Pereira
January 31, 2022
They could've been more honest about the car's status so long waits could be unavoidable. As for me, I waited for 2 weeks before getting the car out of their dealership. There were no clear status updates long waits could be unavoidable. As for me, I waited for 2 weeks before getting the car out of their dealership. There were no clear status updates whenever I ask for an update. I was given a time range for the car's arrival but the arrival passed the time frame given to me. When I was asked to come and get the car, the initial car that I've chosen 2 weeks before that was unavailable and I was just informed on that same day when I went to the office so the process became so stressful both to the customer and the bank which will finance the auto loan. More
by Jade
Employees Worked With
Natalio Haddad, Guillermo Vasquez
