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AutoNation Nissan Pembroke Pines - Service Center

Pembroke Pines, FL

4.6
515 Reviews

515 Reviews of AutoNation Nissan Pembroke Pines - Service Center

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April 18, 2023

I had my vehicle serviced yesterday and it went smoothly. Vehicle was returned in a timely manner. More

by Kinlochv
Recommend Dealer
Yes
Employees Worked With
Did not remember his name
Report | Print
Apr 20, 2023 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2023

Zero communication! No one ever answers the phone, no follow up phone call to client More

by Land Ule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
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Apr 20, 2023 -

AutoNation Nissan Pembroke Pines responded

Hello, we are deeply disappointed by your experience at AutoNation Nissan Pembroke Pines. We hope you are willing to give us another chance. Please reach out to us at (954) 949-0421 so we can work towards a resolution.

April 13, 2023

Keri Seiple Rumaner is the standard for great customer service!! I was greeted promptly by her and her coworkers. They quickly explained the process and I was out in less than an hour. More

by Sharon Sayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Seiple Rumaner
Report | Print
Apr 20, 2023 -

AutoNation Nissan Pembroke Pines responded

Hi Sharon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 10, 2023

I needed emergency service attention. My purse was stolen and it contained my key fob. I had to have my remaining key fob reprogrammed so the stolen key fob would no longer work on my c More

by melsills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Service Manager
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Apr 20, 2023 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2023

The guys are very gentle and fast and the car was finished like they say! More

by Miltonomar1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Report | Print
Apr 20, 2023 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

POOR TIME MANAGEMENT AND COMMUNICATION TO THE CONSUMER WAITING FOR A SERVICE REPRESENTATIVE TO COME BY More

by jasminejack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NICOLE FARBMAN AND FINALLY ANTHONY ROSALES
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Apr 20, 2023 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (954) 949-0421 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

April 02, 2023

I think this dealership was personable, they also made me feel good to choose them. More

by pivyboss.pi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervno
Report | Print
Apr 05, 2023 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2023

Everyone from the greeter to the service advisor was pleasant, quick and efficient. I don't have to wait long to get my car back. More

by stainlessjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri
Report | Print
Apr 01, 2023 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 21, 2023

Horrible customer service. Whether or not you scheduled an appointment you will be here for a very long time. You will be seating for at least an hr and half before even being More

by Smudriver
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose and Champ
Report | Print
Mar 24, 2023 -

AutoNation Nissan Pembroke Pines responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 949-0421 to discuss what we can do to help.

March 19, 2023

I went in for a recall and my service provider took good care of me and the car he called me when it was done . More

by Mweingarth24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enior
Report | Print
Mar 22, 2023 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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