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AutoNation Nissan Pembroke Pines - Service Center

Pembroke Pines, FL

4.6
515 Reviews

515 Reviews of AutoNation Nissan Pembroke Pines - Service Center

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February 02, 2023

Great customer service just a very long wait with a appointment but great customer service More

by harriganlatasha44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Feb 06, 2023 -

AutoNation Nissan Pembroke Pines responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2023

The service was great and very detailed. My service handler was very polite and went above and beyond. More

by pgmarinis1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Koo
Feb 03, 2023 -

AutoNation Nissan Pembroke Pines responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests, and we look forward to your next visit!

January 28, 2023

Prices are too high for the service rendered. I can get a better price outside. More

by Scpoitier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hasiel Valdes
Jan 31, 2023 -

AutoNation Nissan Pembroke Pines responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Jan 31, 2023 -

Scpoitier responded

My main issue was pricing and not having the oil change updated stickers at the time of service. Etc..

Jan 31, 2023 -

Scpoitier responded

No, leave it as I stated above. Thank you.

January 28, 2023

Always service with a smile! The team demonstrates a high level of professionalism to ensure customers are satisfied. Excellent service! More

by sdanielwilkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evenor Rodriguez
Jan 31, 2023 -

AutoNation Nissan Pembroke Pines responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

January 24, 2023

Matthew got my cars service done quickly and efficiently! I was very glad I didn’t have to wait longer than I did. Will be back again with him! More

by Kaybeestyles2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Healey
Jan 27, 2023 -

AutoNation Nissan Pembroke Pines responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 24, 2023

Everyone was helpful, courteous, and pleasant. I had an appointment, and my service took two hours, but it was on a Saturday. Overall, my service was five stars. The car wash made me extra hap More

by lillettew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anderson Lopez Manager, Hasiel Valdes Customer Care Consultant, and Cashier
Jan 27, 2023 -

AutoNation Nissan Pembroke Pines responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 18, 2023

Matthew was courteous, friendly and efficient. Service was performed quickly and on time. Services to be considered in the future were explained in detail. More

by workinstiff45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 21, 2023 -

AutoNation Nissan Pembroke Pines responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 16, 2023

Fast service and great customer service. Kris was very helpful on my concerns with my pathfinder. More

by Johnpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher koo
Jan 21, 2023 -

AutoNation Nissan Pembroke Pines responded

Hi Johnpy, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 13, 2023

Sales rep did well and was professional. Only issue is that my car had the windshield washer fluid warning light when i bought it and i was told they would top it off. The next day i checked More

by coley_biz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales- Robert (Bob), Service-Matthew
Jan 20, 2023 -

AutoNation Nissan Pembroke Pines responded

Hi Coley, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

January 12, 2023

The Associated assigned to me was very straight forward, very knowledgeable about what was needed More

by mikenjersey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri
Jan 17, 2023 -

AutoNation Nissan Pembroke Pines responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Jan 17, 2023 -

mikenjersey responded

Be more competitive with repair costs. Perhaps coupons for oil change to attract customers

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