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AutoNation Nissan Pembroke Pines - Service Center

Pembroke Pines, FL

4.6
515 Reviews

515 Reviews of AutoNation Nissan Pembroke Pines - Service Center

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November 19, 2022

The job was handled and completed both timely and professionally. Thank you for the excellent service. More

by aqualadee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beatriz Perez
Nov 23, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

November 18, 2022

Great customer service with Kristopher Koo, he is the best! He took care of everything with my car, and what important services were needed going forward. He is very personable, pleasant, and made me fee More

by anavmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Koo
Nov 21, 2022 -

AutoNation Nissan Pembroke Pines responded

We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 17, 2022

Exceeding expectations is the singular act that defines service.   Congratulations Auto Nation Nissan Pembroke Pines. You have Anderson Lopez on your team.  More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anderson Lopez
Nov 21, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels

November 11, 2022

Had my vehicle for the first time and I greeted by my advisor who kept me informed of the service and what was done. More

by JBECENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evenor
Nov 20, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 11, 2022

Jose was very nice and helpful. I did have to go back a couple times, but he was helpful and explained well. More

by Laura
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 20, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello Laura, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Pembroke Pines. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 11, 2022

The customer service is just the worst. Unprofessional to say the least. There is should be better communication. More

by deannaallick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beatriz
Nov 20, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 949-0421 to discuss what we can do to help.

November 11, 2022

I have dealt with this dealership for many years, both for all my Nissan vehicle purchases and all my Nissan vehicle service. This particular visit was to resolve a recall campaign issue. My service adv More

by dronissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evenor Rodriguez
Nov 20, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Pembroke Pines. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2022

Autonation Pines service center is the worst! When I arrived, they could not find my appointment, which I thought was strange. I appreciate the free multipoint inspection with all positive check More

by emharris014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evenor Rodriguez
Nov 17, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Nissan Pembroke Pines take our reviews very seriously. Please call our General Manager at (954) 949-0421 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Nov 17, 2022 -

emharris014 responded

No thank you. I’ve already called and left a few voicemails without anybody calling back. If it only takes a bad review to hear back from somebody, it’s not worth it.

November 10, 2022

Clean, friendly, professional, hardworking staff. Khris Koo is by far thee best advisor ever! Chris the director is awesome. Anderson rocks as well. Keep up the excellent job guys! More

by kailee headley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Koo
Nov 17, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi Kailee, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 08, 2022

Good Customer and car service. The wait was not too long. Overall it was a good experience. More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hasiel Valdes
Nov 15, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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