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AutoNation Nissan Pembroke Pines - Service Center

Pembroke Pines, FL

4.6
515 Reviews

515 Reviews of AutoNation Nissan Pembroke Pines - Service Center

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September 30, 2022

Poor communication from service advisor. Says job is complete then proceeds to keep my car another 45 minutes. Then says part that I bought wasn't solution to issue. Got in at 8am was told i More

by Robles84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hasiel Valdes
Oct 05, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 949-0421. We hope to hear from you.

September 29, 2022

Champ was very helpful and kept me informed on what was going on with my Frontier. Highly recommended!! More

by aquafly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Champ
Oct 05, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Nissan Pembroke Pines and we hope to be of service again in the future.

September 27, 2022

Matthew did a great job staying on top of what my rouge needed! And was very good at communicating with me through text while I dropped my car off for a brakes service. Would definitely be using him again More

by Kaybeestyles2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Oct 03, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2022

Superior customer service, from i think his name was Chris. From the minute I came in , until I left .he’s new on the block, But this is the kind employee you need for your establishment Very attentive, More

by Rubydbentley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 02, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 25, 2022

Always good service from the moment you arrive. Have been servicing my car here for the last 5.5 years. More

by acnigro2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Othniel Arteaga
Sep 30, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2022

Excelente atención, profesionalismo y calidad en los servicios que prestan. Es un concesionario que realmente marca la diferencia. Felicitaciones!!! More

by cruzody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marx González, Anderson
Sep 30, 2022 -

AutoNation Nissan Pembroke Pines responded

Hola, estamos muy felices de haberte brindado una experiencia tan positiva. Si tiene más preguntas, por favor llámenos. ¡Siempre estamos felices de ayudar! ¡Cuídate!

September 24, 2022

Fast very, courteous and knowledge. The waiting time was less than I expected. Facilities were clean. More

by eugenio.figarella
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't know
Sep 28, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 23, 2022

Very attentive and service adviser (Beatrice ) was spot on she handled my service request very quickly. More

by lawlink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatrice
Sep 28, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi Lawlink, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 22, 2022

The dealership was OK with the service. The only complaint I have is that they didn’t honor my discount coupon for the service of my brakes More

by davisdirtyshame1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evenor
Sep 26, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 949-0421 -- we hope to hear from you soon.

September 22, 2022

Very clean and comfortable place to wait. Wireless connection and complimentary coffee and snacks. Friendly staff. More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Sep 26, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi Wayne, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

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