Subaru of Hilton Head - Service Center

They need more cars to sell but the service department is great. Spencer does a really good job of keeping you informed of your vehicles progress and there are ample snacks available while you wait. Bathroom great. Spencer does a really good job of keeping you informed of your vehicles progress and there are ample snacks available while you wait. Bathrooms are clean as is the whole dealership. More

Spencer and Charles always welcome you to the service department and treat you like old friends. They are both knowledgeable and professional and describe procedures to be performed and costs involved. department and treat you like old friends. They are both knowledgeable and professional and describe procedures to be performed and costs involved. More

Service was thorough and customer service excellent! Felt like the care and safety if my car was important! Felt like the care and safety if my car was important! More

Pleasant experience, even as I waited in the lobby. But, I had been told that the service would take 3 hours and it was just less than that. Charles also came out a second time and fixed my clock as But, I had been told that the service would take 3 hours and it was just less than that. Charles also came out a second time and fixed my clock as the battery had had to be disconnected for the service. More

They seem to have technical problems with communication system. Don’t know cause of this but it is not customer friendly. Special part ordered but not correct for installation means another trip and waitin system. Don’t know cause of this but it is not customer friendly. Special part ordered but not correct for installation means another trip and waiting for service to be preformed. More

Charles is the best service rep ever! Always professional and friendly! I would refer them to other Subaru owners. Always professional and friendly! I would refer them to other Subaru owners. More

Service staff was polite, informative and professional. They took the time to review what was done and were willing the answer any questions I might have. They took the time to review what was done and were willing the answer any questions I might have. More

Service was great! The staff members are so nice and helpful. And was in and out within an hour. The staff members are so nice and helpful. And was in and out within an hour. More

Came in without an appointment and they worked me in. Service was as promised and pleased with timing and the friendliness of the service team. Service was as promised and pleased with timing and the friendliness of the service team. More

Dealer performed recommended service in time quoted. Always excellent service that I expect when going to Subaru HH. Always excellent service that I expect when going to Subaru HH. More