Subaru of Hilton Head - Service Center

Great dealership! ! I've been bringing my vehicles to them since 2015 and have had nothing but excellent service every time!! Charles Francis is a fantastic service lia ! I've been bringing my vehicles to them since 2015 and have had nothing but excellent service every time!! Charles Francis is a fantastic service liaison. He listens to my concerns and issues I've been having with the vehicle, understands my expectations and keeps me up to date on the progress of my vehicle maintenance. The automotive technicians doing an awesome job of troubleshooting the issues and finding a resolution. I'm very appreciative of their efforts. Keep up the excellent customer service and good maintenance practices!! I'll be seeing you guys in about 6,000 miles! Thanks again! More

Excellent service at AutoNation Subaru. I have been coming here for 15 years. Have always been satisfied with the service. Charles is on top of the service department. Miles is the grea I have been coming here for 15 years. Have always been satisfied with the service. Charles is on top of the service department. Miles is the greatest mechanic. More

First Maintenance visit as car was bought in October - oil change (6 mo.) and tire rotation. Mileage on car for the first six months was 2,105) I brought my own purchased synthetic oil and filter. Took a oil change (6 mo.) and tire rotation. Mileage on car for the first six months was 2,105) I brought my own purchased synthetic oil and filter. Took a little longer than I thought it should but it was the first visit so I figured they looked everything over. Labor cost was a little high ($70) I thought. Manager went over everything and I'll be back in 6 months. More

Always top flight service, Charles is very efficient and friendly. Work done is high quality and performed quickly. friendly. Work done is high quality and performed quickly. More

Another good experience! Appointments were booked a bit far out on the calendar, but I appreciate the ease of scheduling online. Charles and Spencer in the Service department Appointments were booked a bit far out on the calendar, but I appreciate the ease of scheduling online. Charles and Spencer in the Service department are both always kind and courteous. On my most recent visit, Charles kept me informed, valued my time, and even let me take a work Zoom call in their break room so I had a little more privacy. The atmosphere is clean, bright and friendly, and most importantly, my repair was done right! More

The service is always excellent. Spencer is always especially helpful and professional as well as courteous. All issues are explained and questions answered. Thank you all. Spencer is always especially helpful and professional as well as courteous. All issues are explained and questions answered. Thank you all. More

Visit was very pleasant Charles was wonder such a nice man so polite the wait was very comfortable man so polite the wait was very comfortable More

The staff is always very helpful and friendly. It is always a pleasure to wait for my car to be serviced It is always a pleasure to wait for my car to be serviced More

Very helpful at check in and information about what service was done to my car. They try to get you in and out of there as soon as possible. service was done to my car. They try to get you in and out of there as soon as possible. More

The staff in particular Charles Francis was very friendly and attentive. Long wait but worth it. and attentive. Long wait but worth it. More