AutoNation Subaru Hunt Valley

I have been using this dealership and service department since 1999. I have always been tremendously happy with their service. They do an excellent job of explaining what my card needs and when. since 1999. I have always been tremendously happy with their service. They do an excellent job of explaining what my card needs and when. More

I had an awesome buying experience! Banchi (Banchelem) worked with me to choose the vehicle that fit my needs. Vincent worked the finance section and I was ready to drive my vehicle off Banchi (Banchelem) worked with me to choose the vehicle that fit my needs. Vincent worked the finance section and I was ready to drive my vehicle off the lot in under 3 hours! I’m used to car buying being this stupid “work day” event, but not with these professionals!!! More

The technician that helped me was excellent explaining everything and got me in and out extremely fast. everything and got me in and out extremely fast. More

I scheduled an oil change for my 2010 Honda Accord for last Saturday. I bought the car there and bought a package that included oil changes. Very friendly staff. The only reason I gave them 4 instead of 5 last Saturday. I bought the car there and bought a package that included oil changes. Very friendly staff. The only reason I gave them 4 instead of 5 is how long they took. Although they do a thorough inspection and wash the car it took almost 2 hours. Taking my son there today to look at several vehicles as he needs a new ride. So, yes. I will be a return customer. Hopefully he will get as good a deal as I did on his next car. Although my purchase was pre pandemic and the supply chain issues we’ve seen in the last several years. More

Awesome customer service, I brought in my own parts and they were the wrong size, put me in a loaner no problem and told me not to worry about it. Got everything worked out quickly and efficiently, Brian w they were the wrong size, put me in a loaner no problem and told me not to worry about it. Got everything worked out quickly and efficiently, Brian was a really great help, friendly, easy to talk to and knowledgeable about the service that goes on behind the scenes. More

Our service writer, George is wonderful. He us very professional, friendly and helpful. Service was prompt and they took care of our problem. He us very professional, friendly and helpful. Service was prompt and they took care of our problem. More

Excellent experience, prompt service from start to finish with excellent communication and positive attitude from my Advisor. with excellent communication and positive attitude from my Advisor. More

Absolutely the worst dealership I've ever been too from start to finish. I called numerous times about my tags being sent and now my temporary tags are expired and I have not yet received them which now I start to finish. I called numerous times about my tags being sent and now my temporary tags are expired and I have not yet received them which now I have to miss work until i get my tags because of the worst customer service and management not being able to get a customer their tags in a timely manner like I was told More

Very friendly and helpful. Don’t try and upsell. Seamless, no hassle buying process. Would definitely buy from them again. Don’t try and upsell. Seamless, no hassle buying process. Would definitely buy from them again. More

Great service and care to customers. Quick service too. It was nice waiting in their visitors' area. I was able to do some work while waiting. Thanks! Quick service too. It was nice waiting in their visitors' area. I was able to do some work while waiting. Thanks! More