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AutoNation Subaru Hunt Valley

Cockeysville, MD

Overview
Reviews
4.9
645 Reviews
AutoNation Subaru Hunt Valley is your local source for all things Subaru in the Greater Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Subaru vehicles for sale, to our extensive used inventory, AutoNation Subaru Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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9800 York Rd

Cockeysville, MD

21030

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Showing 645 reviews

July 21, 2022

Service department is poorly ran, wait times are always longer than estimated & they could care less. More

by Disappointed in Towson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember, Wasn’t impressed
Report | Print
Jul 23, 2022 -

AutoNation Subaru Hunt Valley responded

Hello, we are deeply disappointed by your experience at AutoNation Subaru Hunt Valley. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (410) 630-3178 to discuss what we can do to help.

July 20, 2022

Good people and good processes used at the site. Staff is focused and goes into the details. More

by RM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor and another lady employee
Report | Print
Jul 22, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

July 19, 2022

Jessica was my service assistant and she was really fantastic: friendly, helpful , organized and moved things along for me while I waited. The forester had a mileage checkup and a clogged drain and the More

by elizmacd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Jul 22, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 18, 2022

Friendly and knowledgeable staff; clean and comfortable waiting areas; reasonable and competitive prices. Even though they are dealership-based their goal is to keep you in your current vehicle. My 12-year More

by charlotb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Wolfe
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Jul 21, 2022 -

AutoNation Subaru Hunt Valley responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 15, 2022

Met my appointment on time. explained service and costs. Informed me of progress. Car wash was totally inadequate. More

by Volson232
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names. New young woman and young man sitting next to her.
Report | Print
Jul 18, 2022 -

AutoNation Subaru Hunt Valley responded

Hello, we appreciate you taking the time to leave us this feedback. If you need more help, our team is available to talk -- safe travels!

July 15, 2022

Very satisfied with the service at hunt valley subaru. The service writer kept me well informed throughout the day. More

by Mgeppi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya fowlkes
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Jul 18, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 14, 2022

Courteous, respectful, attention to detail, offered options on service, actual bill was less than estimate. More

by Cara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Jul 17, 2022 -

AutoNation Subaru Hunt Valley responded

Helo, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2022

They take good care of my vehicle, and keep me aware of any issues that could be coming up. Only complaint is sometimes I feel like I'm waiting too long. More

by Willy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Wolfe
Report | Print
Jul 15, 2022 -

AutoNation Subaru Hunt Valley responded

Hello Willy, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 12, 2022

George and the whole team are/were amazing — attentiveness in customer service, reliability, etc. Just fabulous. More

by markcarter2412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, Justin, Michelle
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Jul 13, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 12, 2022

Excellent service, fast, and fun experience ! They helped me find a car within my budget, and walked me through every aspect of the car More

by Audrey.Fastuca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steele, Brian
Report | Print
Jul 13, 2022 -

AutoNation Subaru Hunt Valley responded

Hi Audrey, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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