AutoNation Subaru Hunt Valley - Service Center
Cockeysville, MD
400 Reviews of AutoNation Subaru Hunt Valley - Service Center
Phoned the day before I needed an oil change, got an appointment, showed up at the time designated and was greeted in a courteous manner. Checked me in, I went and had lunch and by the time I returned, appointment, showed up at the time designated and was greeted in a courteous manner. Checked me in, I went and had lunch and by the time I returned, my car was done. Great job! More
The service team was amazing. My car was ready ahead of schedule and the cost was less than expected. Shout out to Justin, Michelle, and Trevor. My car was ready ahead of schedule and the cost was less than expected. Shout out to Justin, Michelle, and Trevor. More
Service team listens carefully to description of problem; test drives for more in-depth analysis & then provides clear alternatives to solution. Regular updates while waiting with coffee etc! test drives for more in-depth analysis & then provides clear alternatives to solution. Regular updates while waiting with coffee etc! More
Everyone was very courteous. The waiting area is very comfortable. It took longer than I expected. It is sometimes difficult to get someone to answer the telephone. The waiting area is very comfortable. It took longer than I expected. It is sometimes difficult to get someone to answer the telephone. More
I came to the dealership without an appointment when my Low Tire Pressure light came on. The tire was topped off immediately. After 24 hours the light was on again, so I went to the dealership again, also Low Tire Pressure light came on. The tire was topped off immediately. After 24 hours the light was on again, so I went to the dealership again, also without an appointment. I left two hours later with a patched tire - so far so good. Service, especially Trevor, was courteous and surprisingly fast. More
Trevor checked me in as soon as he could get my service in the queue. When it was complete he took care of my billing and got me on my way. Very courteous and professional. in the queue. When it was complete he took care of my billing and got me on my way. Very courteous and professional. More