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AutoNation Subaru Hunt Valley - Service Center

Cockeysville, MD

4.9
400 Reviews

400 Reviews of AutoNation Subaru Hunt Valley - Service Center

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October 15, 2023

I recently brought my Subaru in for service and could not be more pleased with the experience. The service manager John Healy was incredibly easy to talk to and made the experience enjoyable believe it or no More

by Gape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Healy
Oct 17, 2023 -

AutoNation Subaru Hunt Valley responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Hunt Valley. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2023

I bought my Subaru Forester from Lance, who did a phenomenal job and 4 years later, I continue to have my car serviced at AutoNation. George Wolfe is my Service Advisor and he always takes great care More

by Carsueb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Sullivan & George Wolfe
Jan 22, 2023 -

AutoNation Subaru Hunt Valley responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru Hunt Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 14, 2023

The customer service is not very helpful and has poor telephone etiquette when answering phone calls More

by Liz115
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor
Jan 20, 2023 -

AutoNation Subaru Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (410) 630-3178. We hope to hear from you.

January 12, 2023

Brian assisted me with the service of my new/used Ascent. He also gave me some advice as well as explained issues I had with my car and how they would be approached. I will be calling him directly from now o More

by mamajoh62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 18, 2023 -

AutoNation Subaru Hunt Valley responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 10, 2023

I bought my 2019 Crosstrek here and convinced my wife to buy her 2022 Ascent here because I enjoyed this dealership so much. We both regularly service our vehicles here. This last visit was a very pleasa More

by zug7769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Britcher
Jan 13, 2023 -

AutoNation Subaru Hunt Valley responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru Hunt Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 06, 2023

As a new resident of this area, this is my 2nd time having my car serviced at this Subaru dealership. I am very pleased with their service style. Joyce was very helpful on the phone, assisting me with More

by LJnMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joyce via phone, Brian in Service
Jan 09, 2023 -

AutoNation Subaru Hunt Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 05, 2023

Previously I fell into traps by chains like Mr. Tire and Midas making guesses on how to fix the problems with the vehicle, only to return and pay more for them to figure it out. Go to the experts, More

by klanderud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jan 08, 2023 -

AutoNation Subaru Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (410) 630-3178 so we can assist you further.

January 05, 2023

Staff is very knowledgeable and willing to explain the mechanical workings of my Subaru Cross Trek! More

by marthaellison78
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 08, 2023 -

AutoNation Subaru Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2023

Always friendly, helpful, competent, and honest. I love taking my car here for service. They have a wonderful customer waiting area too! More

by JMorber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jan 08, 2023 -

AutoNation Subaru Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 28, 2022

Sarah was outstanding in helpiong with our Subaru Give her a raise because of her excellent customer service. More

by rcbehles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah in Service
Jan 01, 2023 -

AutoNation Subaru Hunt Valley responded

Rcbehles, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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