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AutoNation Subaru Hunt Valley - Service Center

Cockeysville, MD

4.9
399 Reviews

399 Reviews of AutoNation Subaru Hunt Valley - Service Center

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January 06, 2022

Was able to fairly easily request contactless drop-off and pick-up for schedule maintenance but they were unable to diagnose metallic rattling/scraping noise which of (course) had stopped by the time I ar More

by donnarfinley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
various
January 05, 2022

Service Department is Phenomenal. Trevor is the person you should ask for. Very professional and very helpful. Simply the best. I had my tires replaced with him and all of my work gets done here. I trust More

by O.Tomh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Swart
January 05, 2022

On time service, Courteous reception, out and on the road within advised timeframe. A++ commitment to my expectations and above. More

by da1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Swart (Service Advisor)
December 31, 2021

My Service Advisor was polite and knowledgeable about what my car needed and explained everything in a way I understood. My car was ready when promised. More

by ZaBull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and Michelle
Dec 31, 2021 -

ZaBull responded

My Service Advisor was polite and knowledgeable about what my car needed and explained everything in a way I understood. My car was ready when promised.

December 30, 2021

The folks here are focused on customer care. Joe Russo, in service, was wonderful to deal with. Ty Williams is our favorite car salesman, anywhere! More

by TomyD50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Russo, Ty Williams
December 28, 2021

Professional, kind, knowledgeable, and welcoming. Once you visit, you’ll choose a car from them in the future! Don Phlen and Trevor are the best! More

by Amy C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor and Don Plehn
December 26, 2021

Had my Subaru Ascent in for 30k service and they did a nice job. Asked about additional needs or questions I had and delivered on the expected completion time for the service. Would recommend. More

by CS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall
December 24, 2021

Excellent service, friendly personnel, comfortable and clean waiting area, knowledgeable staff, and respectful of a customer's time. More

by Mreid1828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
December 23, 2021

Trevor is who I always use to get my car serviced. He is kind, knowledgeable, and has great communication if something extra needs to be looked at. I will only be bringing my car here! More

by jamesmiddleton1664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Swart
December 21, 2021

My experience was a good one. The place is clean and the people are very helpful. I was there for the amount of time they told me it would take, and I left satisfied with the ties I bought and the experie More

by spyridakos585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor, Michelle,Joe
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