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AutoNation Subaru Spokane Valley - Service Center

Spokane Valley, WA

4.1
272 Reviews

272 Reviews of AutoNation Subaru Spokane Valley - Service Center

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March 05, 2022

Staff have been attentive and good. I appreciated a recent visit during which I chose to replace my Subaru because of its questionable future.Even with a shortage of cars I was able to More

by Kristiphilip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Zink
Mar 08, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 04, 2022

I received an oil change, but you used to vacuum also with that, and wash my car. More

by fcbmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
Mar 04, 2022 -

fcbmama responded

do you no longer vacuum a car with an oil change?

Mar 04, 2022 -

fcbmama responded

Please vacuum my car, I will pay extra if needed.

March 03, 2022

Short a star due to had to replace left rear brakelight following day after service. Possible coincidence not caught. Front desk and service staff were excellent. More

by dwyerl00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
Mar 05, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

March 01, 2022

Good service, good communication. The waiting room is clean and pleasant. The gal helping me, Shayne was very helpful and professional. More

by marg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayne
Mar 05, 2022 -

AutoNation Subaru Spokane Valley responded

Hi Marg, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 01, 2022

Bad experience from the start - they took two weeks to replace a battery, do oil change, and rotate the tires on a fleet vehicle. Multiple calls back and forth; they obviously have no idea how to service More

by mbrandt59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hannah
Mar 03, 2022 -

AutoNation Subaru Spokane Valley responded

Hello, we are deeply disappointed by your experience at AutoNation Subaru Spokane Valley. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9358 to discuss what we can do to help.

Mar 03, 2022 -

mbrandt59 responded

How deeply disappointing that you send me to the general number, where I've been on hold many times for way too much of my valuable time. The very least you could have done to show that you really care would be to give me the name and direct number of the GM so that I wouldn't be put through yet more inconvenience. This is another example of the poor service from AutoNation Subaru.

February 28, 2022

I wont take my wife's Forester anywhere else ! The whole crew does a great job on her car . Very friendly and trustworthy . More

by wdpeezr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stewart , Rick Vens , Paul Hoskins
Mar 03, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Spokane Valley! Drive safe, and we'll see you on the road.

February 28, 2022

The staff was very professional and explained everything to me. There were no surprises. The car maintenance was excellent More

by rmkitt49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
Mar 03, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Spokane Valley. Thank you, and have a fantastic day!

February 27, 2022

I went in to get wipers replaced and asked about additional work that was recommend at my last service. They offered to do it that day while I was already there. They were able to do it in the time More

by Boris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Mar 02, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Subaru Spokane Valley and we hope to be of service again in the future.

February 25, 2022

The customer experience made everything about buying from this company enjoyable. From buying the car, to the first 5 oil changes, and how they welcome and make it a nice place for the young ones. More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Mobley
Mar 02, 2022 -

AutoNation Subaru Spokane Valley responded

Hi Nick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2022

Very helpful and had all the parts in stock. Also decided to do an oil change that they worked in the schedule More

by Ssl700
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
Feb 25, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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