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AutoNation Subaru Spokane Valley - Service Center

Spokane Valley, WA

4.1
271 Reviews

271 Reviews of AutoNation Subaru Spokane Valley - Service Center

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January 09, 2022

Clean, curious, and always recommending other problems that should be attended to. Very timely when service is done. More

by KikuTo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall names, he worked service desk.
Jan 16, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you, and have a fantastic day!

January 08, 2022

Arrived at 1330 for a 1400 scheduled appointment. At 1800 found out the the entire service department had gone home. The Sales Manager and Sales team were able to get my completed car out of service. At More

by Russell L Dupper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 16, 2022 -

AutoNation Subaru Spokane Valley responded

Hi Russell. Thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 16, 2022 -

Russell L Dupper responded

No apology or contact for my inconvenience?

January 08, 2022

The appointment was for 2 hours but took 3 hours otherwise happy with everything Thank you More

by dinkydoo31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 16, 2022 -

AutoNation Subaru Spokane Valley responded

Hi. Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 07, 2022

Great customer service, knowledgeable techs, always a great experience. I would highly recommend this dealership! More

by agangon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lexi
Jan 16, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Spokane Valley! Thanks again for the recommendation, and have an amazing day!

January 03, 2022

Trevor was very friendly and helpful. He kept me posted all along on when my car would be ready and what was being done. He seemed genuinely concerned that it was taking so long and tried his best to get More

by k123keil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Dalton
Jan 16, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 03, 2022

I was very happy with the service I received. They even put me in a rental car. It took a few more days then expected but I was kept informed on everything. I would highly recommend Subaru. To everyone. More

by shellikens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember her name the young lady at the service counter very friendly. , Sydney Thorp
Jan 16, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Subaru Spokane Valley and we hope to be of service again in the future.

December 24, 2021

Well coordinated appointment times. Professional staff and pleasant. Easy online appts. for service/maintenance. Staff was efficient and friendly. Answered all questions before work was started. More

by dianeb1702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janine Eldredge
December 22, 2021

While waiting for my car to be serviced, I enjoyed the fact they have desks set up so that I can do work while waiting. More

by Ginaglee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 22, 2021

Everyone is pleasant and helpful - I've always had great service with you! Michael Stewart is a valuable employee! I've dealt with him since I purchased my Subaru from you. Many thanks for your service! More

by donna1236
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janine Eldredge
December 12, 2021

Service was awesome, and even though I didn’t have an oil change scheduled they added it on and got it done quickly More

by susan1_rn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 14, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you, and have a fantastic day!

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