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AutoNation Subaru Spokane Valley - Service Center

Spokane Valley, WA

4.1
271 Reviews

271 Reviews of AutoNation Subaru Spokane Valley - Service Center

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December 09, 2021

I super appreciated that my car was returned to me after its oil change without me having to wait in line. Since I didn't owe money, I was expedited on my way. I also appreciated that I was given a heads More

by olindaj
Recommend Dealer
Yes
Employees Worked With
Vonn Jones
Dec 13, 2021 -

AutoNation Subaru Spokane Valley responded

Hi there, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2021

What I love most about this dealership is there is no wrong door. Everyone is ready and willing to assist in getting you to the right person. I've always had a great experience here and I wouldn't go any More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge, Sydney Thorp
Dec 06, 2021 -

AutoNation Subaru Spokane Valley responded

Hi. We are pleased to hear you had such a positive experience with us, Gail! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 02, 2021

I brought my wife's Forester sport into the dealer for its 30,000 service. Even though we are out of basic warranty i will always bring our Subaru's into Autonation, because of the excellent Cust service More

by wdpeezr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stewart , Nate Benz , Rick Vens
Dec 06, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

November 24, 2021

I always have a great customer experience at Autonation Spokane Valley. Michael was excellent in explaining my service options and his estimate of the wait time was right on. More

by Mary Beck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janine Eldredge
Dec 03, 2021 -

AutoNation Subaru Spokane Valley responded

Hi Marry, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

November 24, 2021

Always excellent service with great review of the car and explanation to me of the findings and recommended changes. More

by pamwwdean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janine Eldredge
Dec 03, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 24, 2021

Had a great experience at Autonation service department last week. Nate was excellent in getting my car in and getting it fixed. He is knowledgeable and explained the problem to me and kept me informed o More

by vmmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Nov 26, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 22, 2021

Everyone was very friendly and polite from the service department to sales. We will be back! More

by Marilyn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Ohms 5 star
Nov 25, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2021

Autonation makes it easy to create an appointment. Waiting area is exceptionally spacious,clean and provides for physical distancing. I appreciate the brief personal feedback on service provided and t More

by mcolgur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 26, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2021

I always have great professional service but this time it was exceptional I will return More

by 68health
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Nov 22, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 07, 2021

I'm usually there for about an hour just to get the oil changed and the car serviced.. They usually come and talk to me in the middle of the while they are doing this. This time no one came to talk to me More

by helenj615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn't work with any of these people.
Nov 09, 2021 -

AutoNation Subaru Spokane Valley responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9358. We hope to hear from you. Take care!

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