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AutoNation Subaru Spokane Valley - Service Center

Spokane Valley, WA

4.1
271 Reviews

271 Reviews of AutoNation Subaru Spokane Valley - Service Center

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August 26, 2021

Nate Benz was excellent to work with, friendly, professional and polite. He listened to our concerns and answered all of our questions. More

by cpaldanius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Benz
Aug 30, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 25, 2021

Moved to this state from Florida. I chose this service department based on reviews. Everyone was friendly. Jordan was great. Was at the facility for 5 hours for service, new battery and new tires. I w More

by drlnlrsn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 30, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 25, 2021

The staff of AutoNation Subaru are welcoming, thorough, and communicative with every aspect of maintaining the longevity of my car. I always leave grateful for the performance and care they take with my ve More

by BW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Nate, & Michael.
Aug 30, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2021

Nothing exceptional but did my required oil change. I had to ask for my walk around the car. More

by Heather_d_allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones
Aug 30, 2021 -

AutoNation Subaru Spokane Valley responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 19, 2021

I returned my crosstrek to auto nation for two recall items. Work was done on time and other minor issues were pointed out. There were no surprises and I appreciated the complimentary car wash. More

by salisburyk
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
Aug 20, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2021

Great service, friendly, helpful service staff. Oil change and courtesy service was completed on time and correctly. Washed the car and had me out the door in record time. More

by foljj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
Aug 20, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2021

Poor customer service, horrible cars. Bought a car was told it was going to be fixed they didn’t complete the work and are wanting more money out of us and won’t return phone calls. More

by Last Chance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vonn Jones
Aug 20, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (509) 850-9358 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 02, 2021

Very friendly. Quick. Informed me of any issues and what to expect on the next service. Only problem is that the mechanic left greasy hand print on the front drivers side door . More

by kimevey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
Aug 20, 2021 -

AutoNation Subaru Spokane Valley responded

Kimevey, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Spokane Valley! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2017

0 stars Service Dept didn't fix my car as promised. I left a bad review on Facebook and now they are refusing to serve me. Also sales thinks they can take adv More

by Itsjk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe blow
November 10, 2012

I have been taking my Subaru to AppleWay since 2007. I have been taking my Subaru to AppleWay since 2007. Scott Randall was my service consultant for years and he was excellent. He was promoted and is More

by hansonshirley
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Doherty
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