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AutoNation Subaru Spokane Valley - Service Center

Spokane Valley, WA

4.1
271 Reviews

271 Reviews of AutoNation Subaru Spokane Valley - Service Center

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December 01, 2022

Needed to have our car serviced. Spouse got sick and was not able to pick me up from the drop off. Dealership was able to provide a courtesy drop off and pick up. Service Representat More

by Justin Pitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember their name
Dec 02, 2022 -

AutoNation Subaru Spokane Valley responded

Hi Justin, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 01, 2022

Two and a half hour to due an oil change and a tire rotation xxxx pore service More

by Revjj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not introduce them selves
Dec 02, 2022 -

AutoNation Subaru Spokane Valley responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9358. We hope to hear from you.

November 27, 2022

great megan my service rep did a good job like the waiting area. staff are friendly More

by pop2711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
megan serra
Nov 29, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 24, 2022

Jeremy is a Superstar! Willing to go the extra mile. He is Very knowledgeable & an excellent communicator. Very hard working young man. Needs a raise! More

by sharonlyncee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kargol
Nov 25, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Spokane Valley! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 21, 2022

Usually they are pretty good. They scheduled my car for service, but did not have the parts they were supposed to install on hand. I have to reschedule whenever they receive the n More

by Jvsanchez50@outlook.com
Recommend Dealer
No
Employees Worked With
Rachel
Nov 23, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we are disappointed by your experience at AutoNation Subaru Spokane Valley. Please call our General Manager at (509) 850-9358 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 10, 2022

All new management team at service desk. Kind but slow and inexperienced left me feeling Unconfident More

by cfager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Check in desk
Nov 18, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Subaru Spokane Valley take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9358 to discuss what we can do to help.

November 10, 2022

Prices have gone up, but they still have quality care! Always friendly and willing to help! More

by Khershey79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know who I worked with
Nov 18, 2022 -

AutoNation Subaru Spokane Valley responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2022

They are always friendly and eager to please. They have a nice waiting area with what my husband says is pretty good coffee, also tv and wifi and very nice restrooms. I wish they still had thei More

by pezim68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember names of employees worked with.
Nov 15, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2022

Always clean and the staff is friendly. They have a nice waiting room which makes it easier to wait for service. More

by Leximoo19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 13, 2022 -

AutoNation Subaru Spokane Valley responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2022

Service was great. Had winter tires I bought there swapped out and oil change. 1/2 way home tire sensor light came on. They had forgotten to reset it. I drove back. The More

by Jayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Nov 08, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!