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AutoNation Subaru Spokane Valley - Service Center

Spokane Valley, WA

4.1
271 Reviews

271 Reviews of AutoNation Subaru Spokane Valley - Service Center

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September 26, 2022

The service staff was very helpful and kept us up to date on where the vehicle was for the services being done. More

by lorettawester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Oct 02, 2022 -

AutoNation Subaru Spokane Valley responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2022

Always very friendly, new person training made mistake & admitted to it. She was very sweet More

by Cassandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
New girl
Sep 26, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 14, 2022

My experience with this dealership has been good in the past. However, the recent 60,000 mile servicing appointment for my Subaru Crosstrek took over 7.5 hours when I was originally told it would take 2-3 More

by garyteale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 18, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9358 to discuss what we can do to help.

September 07, 2022

Auto nation Subaru serviced my Crosstreck Sport recently. They were very polite and helpful! The mechanic even drove my car around for me to throw right area!! They did a great job and were professional t More

by Cheryl Curtis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember,
Sep 12, 2022 -

AutoNation Subaru Spokane Valley responded

Cheryl, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 06, 2022

Quick, reliable, fast, friendly. Upon purchase of my suburu, I had a package deal that gave me 3 free oil changes. It has been pretty nice these past few months truthfully. Would rec More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Sep 11, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Subaru Spokane Valley and we hope to be of service again in the future.

August 29, 2022

Everyone I deal with is always very courteous and knowledgeable. From the people that book appointments to the service people, it's always a pleasure. More

by Shelsba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall names, but all were extremely helpful.
Sep 03, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2022

One tire on my Forester was leaking about a pound of pressure a day. So I came to AutoNation. Michael told me they couldn’t get me in then, but if I came back at 2:30, I should look him up and he’s g More

by Rwakrueger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael in Service
Sep 01, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

August 24, 2022

I bring my Crosstrek in for regular scheduled maintenance. I find AutoNation Spokane to be friendly, honest, and approachable. They make it easy for me to schedule maintenance with their email/a More

by sunyskys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
Aug 29, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2022

Great & friendly service. They are a pleasure to do business with. The service was accomplished in the time frame they told me. Thanks Autonation Subaru! More

by KRR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 27, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 16, 2022

I was here for a regular service for my Subaru. In the past I've had to wait 5 hours. Last week only 3 hours. They are working hard to get their wait times down. So many Subaru cars on the road More

by drlnlrsn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe his name was Shawn.
Aug 23, 2022 -

AutoNation Subaru Spokane Valley responded

Hello there! We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

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