AutoNation Toyota Arapahoe

Came to look at used cars and ended with an amazing deal on a new prius. Mike Frazier was absolutely amazing in helping us with the test driving and leasing process. on a new prius. Mike Frazier was absolutely amazing in helping us with the test driving and leasing process. More

Excellent customer service , really nice game perfect communication recommended to everyone. our Toyota is the best.. communication recommended to everyone. our Toyota is the best.. More

Jez is the only person we go to! Always the best quality of service and professionalism Always the best quality of service and professionalism More

Love my Toyota Highlander! I've been in search for one for quite awhile. AutoNation had a used one is the trim package I was looking for. They were easy to work with and flexib I've been in search for one for quite awhile. AutoNation had a used one is the trim package I was looking for. They were easy to work with and flexible. More

Got work done efficiently and in a timely manner. Service Dept Rep overloaded and with little help. Resulted in him emailing me when my work was done, but mistakenly sent email describing someone els Service Dept Rep overloaded and with little help. Resulted in him emailing me when my work was done, but mistakenly sent email describing someone else’s repair work. He apologized and I can understand why this happened as he was juggling multiple statements and receipts from many customers. Again, he apologized and everything worked out fine. More

Love my new Corolla a ton. Overall smooth experience for the purchase and whole process. Overall smooth experience for the purchase and whole process. More

I brought in my 2013 4Runner for both routine and quirky non-routine issues. I made an appointment, brought it in and the work was performed sooner than expected and at less than the expected cost. I also a non-routine issues. I made an appointment, brought it in and the work was performed sooner than expected and at less than the expected cost. I also appreciated the service representative's candor about what was and was not really necessary service. Two thumbs up! More

I purchased a 2023 RAV4 from your dealership last week. Our salesman was friendly, but pushy. He told us there was no room for negotiation because "your location doesn’t negotiate." I know this isn’t accur Our salesman was friendly, but pushy. He told us there was no room for negotiation because "your location doesn’t negotiate." I know this isn’t accurate—just a few months ago, a close friend of mine successfully negotiated a price with your team—so hearing that felt dishonest and disappointing. This was already a stressful and unexpected purchase. My previous car had suddenly died the week prior due to a failed transmission and was totaled at 130,000 miles. I work full-time and have two very young children, so we knew we had to make a quick decision and couldn't afford taking our time, do we did our research and knew what we wanted and who we wanted to work with. This is what led us to your dealership. We chose your dealership because of prior trust—both family and friends have bought from you, and we expected a great experience. Unfortunately, we didn’t feel our loyalty or situation was acknowledged. Because there was no flexibility on price, we declined any additional warranties. That said, we appreciated the few benefits that were included, and we had done our research—so we know the vehicle price itself was fair. What we really hoped for was better communication throughout the process—we weren’t trying to take advantage of anyone. The final blow, though, was that the car battery died just three days after we brought it home. While your service team was helpful and is fixing it, it added more frustration to an already difficult experience. Our salesman specifically asked us to leave a review, and I felt it was important to be honest. At this point, I’m truly unsure if we will return in the future. More