AutoNation Toyota Arapahoe

I’m really pleased with the customer service that I received here at automation Toyota. Andre Sabel was able to help me today with everything I needed done. I highly recommend this place for service. T received here at automation Toyota. Andre Sabel was able to help me today with everything I needed done. I highly recommend this place for service. Thank you all More

Car maintenance can be intimidating for a woman but Tony Ray always makes sure I understand what is needed and the cost and time it will take. He never makes me feel pressured into something that isn't need Ray always makes sure I understand what is needed and the cost and time it will take. He never makes me feel pressured into something that isn't needed. I only work with him at Toyota because of it More

This is the 2nd car I've purchased from AutoNation Toyota Arapahoe this year and pretty much same experience. When I initially go in looking for a car the associates were extremely friendly and helpful drove Arapahoe this year and pretty much same experience. When I initially go in looking for a car the associates were extremely friendly and helpful drove my car off the lot both times. But whenever I need to get it serviced or have questions in regard to the vehicle such as shaking brakes and the rear backup camera is dangling out if place on the back of the car). I called the service center for my most recent purchase within 7 days and they were extremely unhelpful and seemed annoyed a customer was calling then trying to help me. I was told over the phone the service manager (forgot the name given to me now) said to bring it down and everything would be fixed so I drive all the way out there go inside, its Awkwards because everyone is talking or on their phones so no one greeted me, when i approached a man eating to ask about my car he questioned me like I was lying about purchasing the car from Autonation and when I gave him the name of the associate and manager I was given he said no one by those names works there and I must have purchase the car elsewhere. When I said I just wanted to schedule an appointment sine no one was able to help me he said only 1 person in their entire shop works on Hondas and that individual wasn't there at the time. He scribbled down a number of the one person who works on Hondas and sent me on my way like I had bothered his afternoon bringing my car in. I called the number given to me Monday and it wasn't even a vali number... Definitely won't make the mistake of purchasing anymore car from this location. I wasn't even able to get a ticket to do emissions test because they ran out of vouchers. The whole looking and buying proceeds even the paperwork went smooth and was professional but once you buy the car no one cares about following up or making sure your taken care of afterwards. I would have preferred to pay more for better service elsewhere... More

Great experience - traded in my SR5 4 runner for a Pro and my salesman John T was great thru the entire process. Wouldn’t buy a car anywhere else. Thank you John and AutoNation Toyota and my salesman John T was great thru the entire process. Wouldn’t buy a car anywhere else. Thank you John and AutoNation Toyota More

For the first time I/we had a problem with this dealer. We took our 2017 Rav4 in for an inspection prior to a driving trip. I was told the rear wheels were out of alignment and this would cause the front We took our 2017 Rav4 in for an inspection prior to a driving trip. I was told the rear wheels were out of alignment and this would cause the front wheels also to go out of alignment. I authorized the service, was told it was $99 plus but that was the June rate and July's might have gone up. Some time later I was told the July rate had gone up to $144 plus; I authorized the service at this rate. When the car was done, I found out I had been charged $144 for a front wheel alignment though I had not authorized it and that the rear wheel alignment would cost some $1463 when some parts came in two days later. I did not authorized that and complained about being charged for the front wheel; this charge was ultimately waived. I have lost a good deal of confidence in this dealer. More

This was my first time purchasing a vehicle from a dealership and I had a great experience! David B. was my sales rep and I really appreciated the timely manner we got everything done in. He also stay dealership and I had a great experience! David B. was my sales rep and I really appreciated the timely manner we got everything done in. He also stayed in contact with me even after the sale to ensure there were no issues! So far, my 4Runner has given me no issues whatsoever. More

Excellent service. Have returned to downsize and buy hybrid. Very pleased with help received from AutoNation Toyota Arapahoe. Have returned to downsize and buy hybrid. Very pleased with help received from AutoNation Toyota Arapahoe. More

Very professional guys work here Thanks to Sergey Osadchiy and Misha Sazhin for their help. Osadchiy and Misha Sazhin for their help. More

The service department is effective, efficient, and trustworthy. I know my vehicle is in good hands with them. trustworthy. I know my vehicle is in good hands with them. More

I was very impressed with AJ who greeted me, answered my questions, and was available to help me while I waited. questions, and was available to help me while I waited. More