AutoNation Toyota Arapahoe

I was greeted by a service representative promptly and was able to relay my service needs concisely. I was informed of service options available for this appointment. The service was performed in a very t was able to relay my service needs concisely. I was informed of service options available for this appointment. The service was performed in a very timely manner which was much shorter than anticipated. What really helped me was the service rep printing out future service options as I was approaching 120,000 miles requirements. Honest, friendly, and prompt service is greatly appreciated. More

David Hantman was our salesman… He was very accommodating and tried to get us a car that we wanted as soon as possible! He went out of his way to help us get our hitch put on in record time and had everythin and tried to get us a car that we wanted as soon as possible! He went out of his way to help us get our hitch put on in record time and had everything ready. Very nice to work with him. More

TIMELY AND EFFECIENT, would use this service department again. Merry Christmas and Happy New Year again. Merry Christmas and Happy New Year More

I want to thank Brian Matsumoto for the excellent customer service that he has provided during the purchase of our 2023 RAV4 Limited Hybrid. I rate the experience A+, 5 Star. He has answered any qu customer service that he has provided during the purchase of our 2023 RAV4 Limited Hybrid. I rate the experience A+, 5 Star. He has answered any question we had and was a pleasure to interact with during the purchase of the RAV4. When I buy our next vehicle I will definitely go to Brian! More

Bill Grubb is the best rep! Service is always timely and well done! Nice waiting area! Service is always timely and well done! Nice waiting area! More

Emilio Perez was a pleasure to work with. Purchasing a car can be stressful and he made it a smooth transaction. I definitely recommend Emilio and will return to him in the future. Purchasing a car can be stressful and he made it a smooth transaction. I definitely recommend Emilio and will return to him in the future. More

I bought Toyota for reliability but I'm not impressed with their customer service to this point. Initially while looking at the vehicle that I eventually bought, I was told it could be washed and filled with their customer service to this point. Initially while looking at the vehicle that I eventually bought, I was told it could be washed and filled with gas. After paperwork was signed and I received my keys, I went out to vehicle and saw that it hadn't been washed or filled with gas. I went back inside, found my salesperson and mentioned that the gas hadn't been filled. She said it was denied because it was a used vehicle, not a new one. $47k plus interest and I can't get one free fillup! Also, that purchase price included an extended warranty and maintenance package. But the first time I take it in to be serviced, Toyota comes back with services recommended that cost over $1k. Why wasn't this inspection done serviced before I bought the vehicle? I bought it late August 22 and now in early December 22, I'm already being quoted over 1k cost that warranty or maintenance package doesn't cover! I feel like I was taken advantage of to a degree! Not so much by the people helping me but by Toyota's business practices. More

Friendly and helpful good service that why I want to talk to my family and friends to my family and friends More

Great communication and service. Jez DiPaolo is extremely easy to work, and schedule, with. Expect our 2009 Rav4 Limited to run forever! Jez DiPaolo is extremely easy to work, and schedule, with. Expect our 2009 Rav4 Limited to run forever! More