AutoNation Toyota Arapahoe

Been going to this dealer for almost two decades. Have worked with several service managers. Have been pleased with several of them. My current one is Jason Ledbetter. I have what is now an old car. Have worked with several service managers. Have been pleased with several of them. My current one is Jason Ledbetter. I have what is now an old car. He gives me an honest evaluation of the state of the car and tells me what service/repairs are needed. He is not pushy when I tell him I want to wait. They always stand behind their work and fix any issues I discover. More

All Service personnel that I came in contact with were, to a person, attentive, courteous and extremely knowledgeable. This made for a pleasurable service experience that was really outstanding! to a person, attentive, courteous and extremely knowledgeable. This made for a pleasurable service experience that was really outstanding! More

The team at Autonation Toyota was fantastic. David was quick to greet us at the door, car was pulled up for a quick walk around and then paperwork was swift. After everything was signed and hand David was quick to greet us at the door, car was pulled up for a quick walk around and then paperwork was swift. After everything was signed and handed over, David made sure my new truck was all shined up and warm for its first drive home. Cant thank you and the team enough. I love my truck. More

Ask for Cornell P! As horrible as the current car market is, he was able to get us into the perfect 4Runner! He took the time to listen to our needs and considered our As horrible as the current car market is, he was able to get us into the perfect 4Runner! He took the time to listen to our needs and considered our budget, and had several quick recommendations of pre-owned and new options. Cornell was realistic and spoke a lot from experience. Throughout our car buying experience, not once did we feel pressured to say yes. We loved being able to look at our future car and test drive it without anyone hovering over us. We returned the following day and luckily our choice of a new vehicle was still there. Ryland in finance was amazing too. He helped us get the great rate in a horrible market. Our experience at AN Toyota was as painless as it can be. More

I called to see if they had time for an oil change. Even though it was short notice, Nicole said she could take care of my car now if I was free. I was there in 20 min and was out the door in less ti Even though it was short notice, Nicole said she could take care of my car now if I was free. I was there in 20 min and was out the door in less time than Nicole said it would take. She was very professional and gets an A for customer service. Afterwards I discovered that the service person forgot to put the oil change notice sticker in my window, so Nicole took care of that right away too. More

They get it right so for me the first time. No upsetting. Explanations clear. Thx! No upsetting. Explanations clear. Thx! More

It took two hours and two requests for call back From the service department. This situation is frustrated by the fact (per the service manager) there are only 14 persons answering phones for 13 local deale service department. This situation is frustrated by the fact (per the service manager) there are only 14 persons answering phones for 13 local dealerships. I finally gave up and started an online chat to simply schedule an oil change and the chat person was impatient and exited the chat too early to answer a question I had. I had to start another chat to get that answered. The oil change went OK but then after leaving in traffic and being two miles away I realized the dash indicator still read "oil maintenance required", so had to return to get that reset. Very frustrating. No apologies from the service advisor. If I hadn't bought an oil change package from AutoNation I wouldn't return. More

I can looking for an certified used vehicle. Dave Hantman patiently listened to what I wanted and found one with every feature I preferred and even my favorite color—magnetic gray. I would enthu Dave Hantman patiently listened to what I wanted and found one with every feature I preferred and even my favorite color—magnetic gray. I would enthusiastically recommend working with Dave. More

I’ve been researching for months. I reached out to Dave Hantman in the internet dept and he found exactly the new Rav4 that I searched for everywhere. I really appreciated how he auth I reached out to Dave Hantman in the internet dept and he found exactly the new Rav4 that I searched for everywhere. I really appreciated how he authentically cared about the options I wanted and my wife required. He made the buying process so easy. I’d recommend getting your new Toyota here. Ask for Dave More

Jim Williamson sold me a Toyota Camry and was very generous and respectful throughout the whole process of buying the car and trying it out. generous and respectful throughout the whole process of buying the car and trying it out. More