AutoNation Toyota Arapahoe

I’ve come here for service over 10 years. Bill Grubb is the best in the business. Thank you Bill!! Bill Grubb is the best in the business. Thank you Bill!! More

Cade Witt was our salesman and he was very professional thank you so much Cade thank you so much Cade More

As usual, great service - I purchased the maintenance package for oil changes, etc. One issue yesterday, after the tire rotation, the tire pressure light came on and would not go off (I realize this happ package for oil changes, etc. One issue yesterday, after the tire rotation, the tire pressure light came on and would not go off (I realize this happens sometimes when the temperature drops, but it was fine on the drive over). Anyway I will return today to check tire pressure. Also, a warning light was removed - the light indicating that headlights are on. And after that, all of my preset settings were gone. I'll address this when I get the tire pressure checked. More

This is the 4th car we’ve purchased there. We go there because of Brian Matsumoto, who is a great salesman to deal with. He’s honest, a fountain of information, accountable and easy going. A We go there because of Brian Matsumoto, who is a great salesman to deal with. He’s honest, a fountain of information, accountable and easy going. A pleasure to work with. More

Autonation has been a wonderful experience. My minor problem, a piece falling off my side mirror was dealt with swiftly and professionally. I totally appreciate the entire process of keeping my My minor problem, a piece falling off my side mirror was dealt with swiftly and professionally. I totally appreciate the entire process of keeping my car in tip top shape! More

I took my 2021 Highlander in on 10/26/22 for a safety recall and 20,000 mile service. My appointment time was 3:00, and I checked in with Jeremy at 2:50. I was told the service would take between 2 and 2 recall and 20,000 mile service. My appointment time was 3:00, and I checked in with Jeremy at 2:50. I was told the service would take between 2 and 2 1/2 hours. I let Jeremy know that I would be staying and waiting for my car at the dealership. He told me someone would find me when my car was ready. The waiting area was clean, and provided complimentary tea and coffee, which was nice. Vending machines are available for additional snack purchases. After waiting for 2 1/2 hours with no word about my car, I went back to the service area and inquired. There were several customers waiting to check in and check out, with few employees working. Apparently Jeremy was also gone for the day, and I was told my car was ready and waiting for me in the lot. When I asked how long it had been sitting without me being notified it was ready, the technician had no answer. I have no idea how much time I spent sitting in the waiting area expecting to be notified that my car was ready, which is frustrating. When I entered my car, there was plastic on the driver’s seat and a dirty paper floor mat still in the vehicle, I’m assuming left there by the technician. I drove home without incident. The next morning, the warning light came on when I started my car. The computer noted my tire pressure was low. I called and left Jeremy a message inquiring about the warning light, and have yet to hear back. I would gladly upgrade my review if simple communication and follow up improves. Do better and you will have happy customers! More

Very good service for affordable cost. Always reliable. Expedited all needs, Trent called within 90 minutes to inform it was ready. Always reliable. Expedited all needs, Trent called within 90 minutes to inform it was ready. More

Excelente servicio buena atención con el público personas muy responsables y el lugar de espera es muy confortable gracias muy responsables y el lugar de espera es muy confortable gracias More

Cole was an exceptional service advisor. Was attendant to my concerns and very personable. Thank you. Was attendant to my concerns and very personable. Thank you. More

It was the best services that I got with affordable amount which I didn’t expect thank so much AutoNation Toyota Arapahoe I will always bring my Toyota RAV4 for oil change and other maintenance issues amount which I didn’t expect thank so much AutoNation Toyota Arapahoe I will always bring my Toyota RAV4 for oil change and other maintenance issues . Gatluak Machar More