AutoNation Toyota Arapahoe

Very helpful, nice environment and staff very friendly Staff works with you to understand your needs Staff works with you to understand your needs More

Great service. Joey is a delight to work with. Ione back for my next Toyota. Joey is a delight to work with. Ione back for my next Toyota. More

I work with Bill Grubb in the service department. He is excellent at always remembering my name and who I am and only telling me what I need for my car and not over selling me. I appreciate him and t He is excellent at always remembering my name and who I am and only telling me what I need for my car and not over selling me. I appreciate him and the Autonation dealership. The actual work done by the dealership has always been excellent. More

Friendly, no pressure experience. Charlie was a joy to work with and was excellent in communicating with us to find the car that we were looking for! Charlie was a joy to work with and was excellent in communicating with us to find the car that we were looking for! More

Repair 👨‍🔧 was done on quote, on time, very efficient. Service advisor Cole Jensen scores 10/10 in my opinion! Service advisor Cole Jensen scores 10/10 in my opinion! More

I went in for a simple oil change on my 2003 Corolla, which I had done a few times in the last several years without a problem. Here are my complaints: They used synthetic oil, even though I did no which I had done a few times in the last several years without a problem. Here are my complaints: They used synthetic oil, even though I did not ask for it and had never gotten it before. My car runs fine on standard motor oil I was charged for 5 quarts, even though my engine takes 3.8 quarts. I was charged for an "add-on" oil additive which I did not ask for ($26). Because of the synthetic oil and the "add-on", the total charge was $110. Ridiculous for a simple oil change. Also, the engine oil was overfilled by 1/2 quart. I don't know if the management has changed, but I've never had problems like this in the past. More

We got our car back on scheduled time and the staff is friendly. I did not encounter any problem for the service on that day. friendly. I did not encounter any problem for the service on that day. More

Service was on time and professional. Service tech (Ken) explained all services and costs thoroughly. Even advised on future maintenance needs. Service tech (Ken) explained all services and costs thoroughly. Even advised on future maintenance needs. More

Everyone was very helpful, answered all my concerns, and had my car ready ahead of time. The dealership has a very comfortable area to wait for your car. My service advisor was Cole, and he was excellent. had my car ready ahead of time. The dealership has a very comfortable area to wait for your car. My service advisor was Cole, and he was excellent. More

I had a good sales experience here but haven't been overly impressed with the service for my vehicle. my recent appointment was for a multi point inspection and it took almost 2 hours. they are always overly impressed with the service for my vehicle. my recent appointment was for a multi point inspection and it took almost 2 hours. they are always trying to charge me for additional things when I come even though I bought a service package with my car. More