AutoNation Toyota Arapahoe

I came in because my battery was bad. While traveling in North Carolina, the original battery in my 2013 Corolla failed. I purchased what they told me was a lifetime battery. Turns out While traveling in North Carolina, the original battery in my 2013 Corolla failed. I purchased what they told me was a lifetime battery. Turns out it was an 84 month battery purchased in October of 2019, so AutoNation prorated the amount of time on the warranty. The first thing the tech told me was false. "You got this batter on the original warranty." False. The warranty was long expired when I purchased the battery. Had I been smart I would have asked them to button it up and headed to O'Reilly. Instead I paid $174.88 minus a meager veteran discount that got it down to $165 or so, and got another 84 month battery that only lasted 38 months before. So, no, I'm not happy with what I got and how it was handled. I purchased this are at AutoNation Toyota Arapahoe new in 2013. More

I appreciated the dealership having a shuttle take me home and pick me up when my 2021 RAV4 Prime had received its free 20000 mile service and had its HEV CPU reprogramed due to a safety recall which too home and pick me up when my 2021 RAV4 Prime had received its free 20000 mile service and had its HEV CPU reprogramed due to a safety recall which took about 4.5 hours to complete. My only complaint was that the Toyota Connect app on my iPhone quit working until I deleted and reinstalled it which required my phoning Toyota Direct for instructions. More

Natalia is awesome to work with. Great experience and didn’t take much time at all. Great experience and didn’t take much time at all. More

Anthony Ray is an excellent service advisor. Highly recommend him. Has helped me multiple times whenever I bring in my RAV4. Highly recommend him. Has helped me multiple times whenever I bring in my RAV4. More

The staff is friendly. They are fast and efficient. They did the services I requested. I always trust them with my car care. They are fast and efficient. They did the services I requested. I always trust them with my car care. More

Everything about the service department is designed to give you confidence you are in professional hands. From the minute you arrive and hand over your keys to your personal service rep, you are listened give you confidence you are in professional hands. From the minute you arrive and hand over your keys to your personal service rep, you are listened to and treated as if you are the department’s single most important customer. And nobody paid me to say this, they just did a professional job of taking care of me and my old car. More

Coren was amazing! Not pushy, super helpful! Will definitely make recommendations to your dealership soon! Not pushy, super helpful! Will definitely make recommendations to your dealership soon! More

The service department was prompt and helpful! Very friendly staff, there was no hassle finding the service department as well. Very friendly staff, there was no hassle finding the service department as well. More

Just purchased a 2023 4runner we waited about a month while Stevenson Toyota had us wait a year. Highly recommend them while Stevenson Toyota had us wait a year. Highly recommend them More

Jim Williamson is the best! He has made my process at the dealership so easy and helpful. He is always there when I have any questions and is so great at his job! Jim deserves a He has made my process at the dealership so easy and helpful. He is always there when I have any questions and is so great at his job! Jim deserves a raise !! More